Hospice and Palliative Care of St Lawrence Valley

Non-Profit39 years operating

Potsdam, New York — St. Lawrence County

Hospice and Palliative Care of St Lawrence Valley is an established non-profit hospice provider that scores well above average overall, ranking in the 46th percentile in New York. They perform particularly well in end-of-life presence, clinical care practices, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Above 46% of hospices in New York

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life82.1

State avg: 50.8

Pain screening100

State avg: 95.5

Pain assessment100

State avg: 95.5

Breathing difficulty screening100

State avg: 95.5

Breathing difficulty treatment99

State avg: 95.5

Bowel care for pain medication patients98.1

State avg: 95.5

Note: Family satisfaction scores are from the New York CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)84
Would recommend88
Timely care81
Team communication85
Respect93
Emotional & spiritual support91
Symptom management77
Caregiver training79
Treatment preferences documented100

State avg: 95.5

Beliefs & values addressed100

State avg: 95.5

9

HCI Score

out of 10

46%

Percentile

in New York

#22

State Rank

in New York

HCI composite score9

State avg: 9.2

HIS composite score99.6

State avg: 95.5

Continuous care / inpatient days0.3
Gaps in nursing visits31.4
Nurse care minutes per day12.3

About this provider

Hospice and Palliative Care of St Lawrence Valley performs strongly in Comfort & Pain Management, placing them among the better providers in New York.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
9 / 10
Continuous care / inpatient days
0.3
Gaps in nursing visits
31.4
Nurse care minutes per day
12.3
Visits near death
97.3
Per-beneficiary spending
$9186

Process Quality Measures (HIS)

Composite score
99.6
Treatment preferences
100
Beliefs & values
100
Pain screening
100
Pain assessment
100
Dyspnea screening
100
Dyspnea treatment
99
Opioid bowel care
98.1

Utilization & Operations

Visits in last days of life
82.1%
Nurse care minutes / day
12.3
Per-beneficiary spending
$9186
Avg daily census
41 patients

Patient Mix

Cancer
42%
Dementia
18%
Heart disease
12%
Respiratory
13%
Stroke
Not reported

Data Sources

CCN
331514
CMS Region
2

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Potsdam, NY 13676

(315) 265-3105