Hospice of the North Country Inc.

Non-Profit37 years operating

Plattsburgh, New York — Clinton County

Hospice of the North Country Inc. is an established non-profit hospice provider that scores well above average overall, ranking in the 44th percentile in New York. They perform particularly well in end-of-life presence, clinical care practices, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Above 44% of hospices in New York

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life71.3

State avg: 50.8

Pain screening99.6

State avg: 95.5

Pain assessment100

State avg: 95.5

Breathing difficulty screening100

State avg: 95.5

Breathing difficulty treatment100

State avg: 95.5

Bowel care for pain medication patients100

State avg: 95.5

Note: Family satisfaction scores are from the New York CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)84
Would recommend88
Timely care81
Team communication85
Respect93
Emotional & spiritual support91
Symptom management77
Caregiver training79
Treatment preferences documented100

State avg: 95.5

Beliefs & values addressed99.6

State avg: 95.5

9

HCI Score

out of 10

44%

Percentile

in New York

#23

State Rank

in New York

HCI composite score9

State avg: 9.2

HIS composite score99.6

State avg: 95.5

Continuous care / inpatient days0
Gaps in nursing visits37.8
Nurse care minutes per day15.5

About this provider

Hospice of the North Country Inc. performs strongly in Comfort & Pain Management, placing them among the better providers in New York.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
9 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
37.8
Nurse care minutes per day
15.5
Visits near death
95.5
Per-beneficiary spending
$9829

Process Quality Measures (HIS)

Composite score
99.6
Treatment preferences
100
Beliefs & values
99.6
Pain screening
99.6
Pain assessment
100
Dyspnea screening
100
Dyspnea treatment
100
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
71.3%
Nurse care minutes / day
15.5
Per-beneficiary spending
$9829
Avg daily census
37 patients

Patient Mix

Cancer
45%
Dementia
9%
Heart disease
15%
Respiratory
10%
Stroke
10%

Data Sources

CCN
331528
CMS Region
2

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Plattsburgh, NY 12901

(518) 561-8465