Hospice of Central New York

Non-Profit40 years operating

Liverpool, New York — Onondaga County

Hospice of Central New York is an established non-profit hospice provider that scores well above average overall, ranking in the 21st percentile in New York. They perform particularly well in family communication, meeting or exceeding state benchmarks in this area. Worth noting: their rate of visits in a patient's final days is below the state average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

In the bottom 79% in New York

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life21.2

State avg: 50.8

Pain screening99.5

State avg: 95.5

Pain assessment87.9

State avg: 95.5

Breathing difficulty screening99.7

State avg: 95.5

Breathing difficulty treatment99.6

State avg: 95.5

Bowel care for pain medication patients99.4

State avg: 95.5

Note: Family satisfaction scores are from the New York CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)84
Would recommend88
Timely care81
Team communication85
Respect93
Emotional & spiritual support91
Symptom management77
Caregiver training79
Treatment preferences documented99.5

State avg: 95.5

Beliefs & values addressed99.1

State avg: 95.5

9

HCI Score

out of 10

21%

Percentile

in New York

#32

State Rank

in New York

HCI composite score9

State avg: 9.2

HIS composite score90.7

State avg: 95.5

Continuous care / inpatient days0
Gaps in nursing visits42.3
Nurse care minutes per day31.2

About this provider

Hospice of Central New York performs strongly in Process Integrity, placing them among the better providers in New York.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
9 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
42.3
Nurse care minutes per day
31.2
Visits near death
79.9
Per-beneficiary spending
$8404

Process Quality Measures (HIS)

Composite score
90.7
Treatment preferences
99.5
Beliefs & values
99.1
Pain screening
99.5
Pain assessment
87.9
Dyspnea screening
99.7
Dyspnea treatment
99.6
Opioid bowel care
99.4

Utilization & Operations

Visits in last days of life
21.2%
Nurse care minutes / day
31.2
Per-beneficiary spending
$8404
Avg daily census
122 patients

Patient Mix

Cancer
47%
Dementia
13%
Heart disease
13%
Respiratory
6%
Stroke
3%

Data Sources

CCN
331511
CMS Region
2

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Liverpool, NY 13088

(315) 634-1100