St Johns United Hospice

Non-Profit9 years operating

Billings, Montana — Yellowstone County

St Johns United Hospice is a non-profit hospice provider that scores well above average overall, ranking in the 52nd percentile in Montana. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 52% of hospices in Montana

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life77.5

State avg: 58.4

Pain screening99.3

State avg: 90.5

Pain assessment93.4

State avg: 90.5

Breathing difficulty screening100

State avg: 90.5

Breathing difficulty treatment98.4

State avg: 90.5

Bowel care for pain medication patients97.5

State avg: 90.5

Note: Family satisfaction scores are from the Montana CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)82
Would recommend87
Timely care79
Team communication83
Respect93
Emotional & spiritual support91
Symptom management76
Caregiver training77
Treatment preferences documented100

State avg: 90.5

Beliefs & values addressed97.9

State avg: 90.5

9

HCI Score

out of 10

52%

Percentile

in Montana

#16

State Rank

in Montana

HCI composite score9

State avg: 8.9

HIS composite score90.4

State avg: 90.5

Continuous care / inpatient days0
Gaps in nursing visits26.1
Nurse care minutes per day18.3

About this provider

St Johns United Hospice performs strongly in Comfort & Pain Management, placing them among the better providers in Montana.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
9 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
26.1
Nurse care minutes per day
18.3
Visits near death
99.1
Per-beneficiary spending
$16964

Process Quality Measures (HIS)

Composite score
90.4
Treatment preferences
100
Beliefs & values
97.9
Pain screening
99.3
Pain assessment
93.4
Dyspnea screening
100
Dyspnea treatment
98.4
Opioid bowel care
97.5

Utilization & Operations

Visits in last days of life
77.5%
Nurse care minutes / day
18.3
Per-beneficiary spending
$16964
Avg daily census
41 patients

Patient Mix

Cancer
22%
Dementia
23%
Heart disease
21%
Respiratory
9%
Stroke
Not reported

Data Sources

CCN
271534
CMS Region
8

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Billings, MT 59101

(406) 655-5800