Ozarks Healthcare at Home, Hospice

Non-Profit35 years operating

West Plains, Missouri — Howell County

Ozarks Healthcare at Home, Hospice is an established non-profit hospice provider that scores well above average overall, ranking in the 36th percentile in Missouri. They perform particularly well in end-of-life presence and family communication, meeting or exceeding state benchmarks in these areas. This is a smaller-census provider, which can mean more personalized care — ask how they manage staffing during weekends and holidays.

Wayven Quality Score

Excellent

Above 36% of hospices in Missouri

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life76.5

State avg: 62.2

Pain screening100

State avg: 94.4

Pain assessment96.2

State avg: 94.4

Breathing difficulty screening94.9

State avg: 94.4

Breathing difficulty treatment100

State avg: 94.4

Bowel care for pain medication patients100

State avg: 94.4

Note: Family satisfaction scores are from the Missouri CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)83
Would recommend85
Timely care80
Team communication82
Respect91
Emotional & spiritual support91
Symptom management76
Caregiver training77
Treatment preferences documented100

State avg: 94.4

Beliefs & values addressed94.9

State avg: 94.4

9

HCI Score

out of 10

36%

Percentile

in Missouri

#85

State Rank

in Missouri

HCI composite score9

State avg: 9.1

HIS composite score89.7

State avg: 94.4

Continuous care / inpatient days0.6
Gaps in nursing visits17.1
Nurse care minutes per day25.3

About this provider

Ozarks Healthcare at Home, Hospice performs strongly in Comfort & Pain Management, placing them among the better providers in Missouri.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
9 / 10
Continuous care / inpatient days
0.6
Gaps in nursing visits
17.1
Nurse care minutes per day
25.3
Visits near death
100
Per-beneficiary spending
$5949

Process Quality Measures (HIS)

Composite score
89.7
Treatment preferences
100
Beliefs & values
94.9
Pain screening
100
Pain assessment
96.2
Dyspnea screening
94.9
Dyspnea treatment
100
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
76.5%
Nurse care minutes / day
25.3
Per-beneficiary spending
$5949
Avg daily census
5 patients

Patient Mix

Cancer
57%
Dementia
Not reported
Heart disease
Not reported
Respiratory
Not reported
Stroke
0%

Data Sources

CCN
261522
CMS Region
7

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

West Plains, MO 65775

(417) 256-3133