Phoenix Home Care and Hospice
Springfield, Missouri — Greene County
Phoenix Home Care and Hospice is a for-profit hospice provider that scores well above average overall, ranking in the 80th percentile in Missouri. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.
Wayven Quality Score
Excellent
Better than 80% of hospices in Missouri
Independent & data-driven — no paid listings
CompareQuality breakdown
Three pillars that make up the overall score. Tap to explore individual measures.
State avg: 62.2
State avg: 94.4
State avg: 94.4
State avg: 94.4
State avg: 94.4
State avg: 94.4
Note: Family satisfaction scores are from the Missouri CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.
State avg: 94.4
State avg: 94.4
10
HCI Score
out of 10
80%
Percentile
in Missouri
#28
State Rank
in Missouri
State avg: 9.1
State avg: 94.4
About this provider
Phoenix Home Care and Hospice performs strongly in Process Integrity, placing them among the better providers in Missouri.
Ask about their on-call availability and how they support families between scheduled visits.
Based on federal CMS quality data, updated February 2026.
Hospice Care Index Components
- Overall HCI score
- 10 / 10
- Continuous care / inpatient days
- 0
- Gaps in nursing visits
- 6.8
- Nurse care minutes per day
- 19.1
- Visits near death
- 96.5
- Per-beneficiary spending
- $9338
Process Quality Measures (HIS)
- Composite score
- 96.7
- Treatment preferences
- 100
- Beliefs & values
- 99.8
- Pain screening
- 99.4
- Pain assessment
- 100
- Dyspnea screening
- 99.3
- Dyspnea treatment
- 96.4
- Opioid bowel care
- 99.1
Utilization & Operations
- Visits in last days of life
- 77.1%
- Nurse care minutes / day
- 19.1
- Per-beneficiary spending
- $9338
- Avg daily census
- 121 patients
Patient Mix
- Cancer
- 29%
- Dementia
- 14%
- Heart disease
- 22%
- Respiratory
- 9%
- Stroke
- 8%
Data Sources
- CCN
- 261667
- CMS Region
- 7
All scores come directly from CMS. Providers cannot edit or influence their profile on this site.