Heartland Hospice (kansas City)

Non-Profit29 years operating

Independence, Missouri — Jackson County

Heartland Hospice (kansas City) is an established non-profit hospice provider that scores well above average overall, ranking in the 85th percentile in Missouri. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 85% of hospices in Missouri

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life70.8

State avg: 62.2

Pain screening99.1

State avg: 94.4

Pain assessment99.3

State avg: 94.4

Breathing difficulty screening99.7

State avg: 94.4

Breathing difficulty treatment98.8

State avg: 94.4

Bowel care for pain medication patients100

State avg: 94.4

Note: Family satisfaction scores are from the Missouri CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)83
Would recommend85
Timely care80
Team communication82
Respect91
Emotional & spiritual support91
Symptom management76
Caregiver training77
Treatment preferences documented100

State avg: 94.4

Beliefs & values addressed99.7

State avg: 94.4

10

HCI Score

out of 10

85%

Percentile

in Missouri

#21

State Rank

in Missouri

HCI composite score10

State avg: 9.1

HIS composite score97.5

State avg: 94.4

Continuous care / inpatient days0.4
Gaps in nursing visits37.9
Nurse care minutes per day16.7

About this provider

Heartland Hospice (kansas City) performs strongly in Process Integrity, placing them among the better providers in Missouri.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0.4
Gaps in nursing visits
37.9
Nurse care minutes per day
16.7
Visits near death
96.2
Per-beneficiary spending
$18310

Process Quality Measures (HIS)

Composite score
97.5
Treatment preferences
100
Beliefs & values
99.7
Pain screening
99.1
Pain assessment
99.3
Dyspnea screening
99.7
Dyspnea treatment
98.8
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
70.8%
Nurse care minutes / day
16.7
Per-beneficiary spending
$18310
Avg daily census
101 patients

Patient Mix

Cancer
21%
Dementia
13%
Heart disease
36%
Respiratory
16%
Stroke
5%

Data Sources

CCN
261572
CMS Region
7

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Independence, MO 64055

(816) 943-1798