Heartland Hospice (southfield)

For-Profit31 years operating

Southfield, Michigan — Oakland County

Heartland Hospice (southfield) is an established for-profit hospice provider that scores well above average overall, ranking in the 64th percentile in Michigan. They perform particularly well in overall care quality indicators and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: their rate of visits in a patient's final days is below the state average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 64% of hospices in Michigan

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

2 measures not reported

Visits in last days of life47.4

State avg: 62.2

Pain screening100

State avg: 92.3

Pain assessment68.8

State avg: 92.3

Breathing difficulty screening96.7

State avg: 92.3

Breathing difficulty treatmentNot reported
Bowel care for pain medication patientsNot reported

Note: Family satisfaction scores are from the Michigan CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)81
Would recommend84
Timely care77
Team communication81
Respect91
Emotional & spiritual support90
Symptom management74
Caregiver training73
Treatment preferences documented100

State avg: 92.3

Beliefs & values addressed98.3

State avg: 92.3

10

HCI Score

out of 10

64%

Percentile

in Michigan

#62

State Rank

in Michigan

HCI composite score10

State avg: 9

HIS composite score78.3

State avg: 92.3

Continuous care / inpatient days0
Gaps in nursing visits73.7
Nurse care minutes per day12.4

About this provider

Heartland Hospice (southfield) performs strongly in Process Integrity, placing them among the better providers in Michigan.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
73.7
Nurse care minutes per day
12.4
Visits near death
83.6
Per-beneficiary spending
$17161

Process Quality Measures (HIS)

Composite score
78.3
Treatment preferences
100
Beliefs & values
98.3
Pain screening
100
Pain assessment
68.8
Dyspnea screening
96.7
Dyspnea treatment
Not reported
Opioid bowel care
Not reported

Utilization & Operations

Visits in last days of life
47.4%
Nurse care minutes / day
12.4
Per-beneficiary spending
$17161
Avg daily census
21 patients

Patient Mix

Cancer
23%
Dementia
23%
Heart disease
Not reported
Respiratory
Not reported
Stroke
24%

Data Sources

CCN
231569
CMS Region
5

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Southfield, MI 48076

(248) 948-1019