Gentiva Ii

For-Profit22 years operating

Portage, Michigan — Kalamazoo County

Gentiva Ii is an established for-profit hospice provider that scores well above average overall, ranking in the 77th percentile in Michigan. They perform particularly well in clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: their rate of visits in a patient's final days is below the state average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 77% of hospices in Michigan

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life54.4

State avg: 62.2

Pain screening100

State avg: 92.3

Pain assessment98.6

State avg: 92.3

Breathing difficulty screening98.4

State avg: 92.3

Breathing difficulty treatment99.3

State avg: 92.3

Bowel care for pain medication patients97.5

State avg: 92.3

Note: Family satisfaction scores are from the Michigan CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)81
Would recommend84
Timely care77
Team communication81
Respect91
Emotional & spiritual support90
Symptom management74
Caregiver training73
Treatment preferences documented100

State avg: 92.3

Beliefs & values addressed99.4

State avg: 92.3

10

HCI Score

out of 10

77%

Percentile

in Michigan

#40

State Rank

in Michigan

HCI composite score10

State avg: 9

HIS composite score96.9

State avg: 92.3

Continuous care / inpatient days0
Gaps in nursing visits38.9
Nurse care minutes per day9.6

About this provider

Gentiva Ii performs strongly in Process Integrity, placing them among the better providers in Michigan.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
38.9
Nurse care minutes per day
9.6
Visits near death
89.7
Per-beneficiary spending
$20870

Process Quality Measures (HIS)

Composite score
96.9
Treatment preferences
100
Beliefs & values
99.4
Pain screening
100
Pain assessment
98.6
Dyspnea screening
98.4
Dyspnea treatment
99.3
Opioid bowel care
97.5

Utilization & Operations

Visits in last days of life
54.4%
Nurse care minutes / day
9.6
Per-beneficiary spending
$20870
Avg daily census
103 patients

Patient Mix

Cancer
13%
Dementia
30%
Heart disease
21%
Respiratory
12%
Stroke
14%

Data Sources

CCN
231591
CMS Region
5

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Portage, MI 49024

(269) 342-9308