Interim Healthcare of West Michigan

For-Profit8 years operating

Grand Rapids, Michigan — Kent County

Interim Healthcare of West Michigan is a for-profit hospice provider that scores well above average overall, ranking in the 88th percentile in Michigan. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 88% of hospices in Michigan

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life80.6

State avg: 62.2

Pain screening99.7

State avg: 92.3

Pain assessment99.6

State avg: 92.3

Breathing difficulty screening100

State avg: 92.3

Breathing difficulty treatment100

State avg: 92.3

Bowel care for pain medication patients100

State avg: 92.3

Note: Family satisfaction scores are from the Michigan CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)81
Would recommend84
Timely care77
Team communication81
Respect91
Emotional & spiritual support90
Symptom management74
Caregiver training73
Treatment preferences documented100

State avg: 92.3

Beliefs & values addressed99.7

State avg: 92.3

10

HCI Score

out of 10

88%

Percentile

in Michigan

#21

State Rank

in Michigan

HCI composite score10

State avg: 9

HIS composite score99.4

State avg: 92.3

Continuous care / inpatient days0
Gaps in nursing visits60.3
Nurse care minutes per day12.2

About this provider

Interim Healthcare of West Michigan performs strongly in Process Integrity, placing them among the better providers in Michigan.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
60.3
Nurse care minutes per day
12.2
Visits near death
96.1
Per-beneficiary spending
$19769

Process Quality Measures (HIS)

Composite score
99.4
Treatment preferences
100
Beliefs & values
99.7
Pain screening
99.7
Pain assessment
99.6
Dyspnea screening
100
Dyspnea treatment
100
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
80.6%
Nurse care minutes / day
12.2
Per-beneficiary spending
$19769
Avg daily census
109 patients

Patient Mix

Cancer
5%
Dementia
5%
Heart disease
21%
Respiratory
4%
Stroke
47%

Data Sources

CCN
231661
CMS Region
5

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Grand Rapids, MI 49525

(616) 229-0004