Hospice of Northeastern Michigan

Non-Profit35 years operating

Gaylord, Michigan — Otsego County

Hospice of Northeastern Michigan is an established non-profit hospice provider that scores well above average overall, ranking in the 82nd percentile in Michigan. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 82% of hospices in Michigan

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life78.2

State avg: 62.2

Pain screening99.7

State avg: 92.3

Pain assessment99.2

State avg: 92.3

Breathing difficulty screening100

State avg: 92.3

Breathing difficulty treatment99.3

State avg: 92.3

Bowel care for pain medication patients100

State avg: 92.3

Note: Family satisfaction scores are from the Michigan CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)81
Would recommend84
Timely care77
Team communication81
Respect91
Emotional & spiritual support90
Symptom management74
Caregiver training73
Treatment preferences documented100

State avg: 92.3

Beliefs & values addressed99.5

State avg: 92.3

10

HCI Score

out of 10

82%

Percentile

in Michigan

#32

State Rank

in Michigan

HCI composite score10

State avg: 9

HIS composite score98.6

State avg: 92.3

Continuous care / inpatient days0.2
Gaps in nursing visits48.7
Nurse care minutes per day13.6

About this provider

Hospice of Northeastern Michigan performs strongly in Process Integrity, placing them among the better providers in Michigan.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0.2
Gaps in nursing visits
48.7
Nurse care minutes per day
13.6
Visits near death
97.5
Per-beneficiary spending
$16161

Process Quality Measures (HIS)

Composite score
98.6
Treatment preferences
100
Beliefs & values
99.5
Pain screening
99.7
Pain assessment
99.2
Dyspnea screening
100
Dyspnea treatment
99.3
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
78.2%
Nurse care minutes / day
13.6
Per-beneficiary spending
$16161
Avg daily census
195 patients

Patient Mix

Cancer
25%
Dementia
20%
Heart disease
22%
Respiratory
10%
Stroke
13%

Data Sources

CCN
231536
CMS Region
5

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Gaylord, MI 49735

(989) 731-2744