Gentiva

For-Profit38 years operating

Flint, Michigan — Genesee County

Gentiva is an established for-profit hospice provider that scores well above average overall, ranking in the 78th percentile in Michigan. They perform particularly well in clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 78% of hospices in Michigan

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life58.1

State avg: 62.2

Pain screening99.1

State avg: 92.3

Pain assessment99.6

State avg: 92.3

Breathing difficulty screening99.7

State avg: 92.3

Breathing difficulty treatment98.4

State avg: 92.3

Bowel care for pain medication patients100

State avg: 92.3

Note: Family satisfaction scores are from the Michigan CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)81
Would recommend84
Timely care77
Team communication81
Respect91
Emotional & spiritual support90
Symptom management74
Caregiver training73
Treatment preferences documented100

State avg: 92.3

Beliefs & values addressed99.4

State avg: 92.3

10

HCI Score

out of 10

78%

Percentile

in Michigan

#39

State Rank

in Michigan

HCI composite score10

State avg: 9

HIS composite score96.9

State avg: 92.3

Continuous care / inpatient days0.1
Gaps in nursing visits43.6
Nurse care minutes per day11

About this provider

Gentiva performs strongly in Process Integrity, placing them among the better providers in Michigan.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0.1
Gaps in nursing visits
43.6
Nurse care minutes per day
11
Visits near death
93.3
Per-beneficiary spending
$21654

Process Quality Measures (HIS)

Composite score
96.9
Treatment preferences
100
Beliefs & values
99.4
Pain screening
99.1
Pain assessment
99.6
Dyspnea screening
99.7
Dyspnea treatment
98.4
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
58.1%
Nurse care minutes / day
11
Per-beneficiary spending
$21654
Avg daily census
94 patients

Patient Mix

Cancer
26%
Dementia
17%
Heart disease
40%
Respiratory
8%
Stroke
6%

Data Sources

CCN
231524
CMS Region
5

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Flint, MI 48532

(810) 733-7250