Arbor Hospice

Non-Profit38 years operating

Ann Arbor, Michigan — Washtenaw County

Arbor Hospice is an established non-profit hospice provider that scores well above average overall, ranking in the 83rd percentile in Michigan. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. As a larger provider, they serve a high volume of patients — ask about nurse-to-patient ratios and how quickly they respond to after-hours calls.

Wayven Quality Score

Excellent

Better than 83% of hospices in Michigan

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life68.1

State avg: 62.2

Pain screening99.8

State avg: 92.3

Pain assessment99.8

State avg: 92.3

Breathing difficulty screening99.9

State avg: 92.3

Breathing difficulty treatment99

State avg: 92.3

Bowel care for pain medication patients99.7

State avg: 92.3

Note: Family satisfaction scores are from the Michigan CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)81
Would recommend84
Timely care77
Team communication81
Respect91
Emotional & spiritual support90
Symptom management74
Caregiver training73
Treatment preferences documented100

State avg: 92.3

Beliefs & values addressed99.8

State avg: 92.3

10

HCI Score

out of 10

83%

Percentile

in Michigan

#30

State Rank

in Michigan

HCI composite score10

State avg: 9

HIS composite score98.8

State avg: 92.3

Continuous care / inpatient days0
Gaps in nursing visits75.4
Nurse care minutes per day13.3

About this provider

Arbor Hospice performs strongly in Process Integrity, placing them among the better providers in Michigan.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
75.4
Nurse care minutes per day
13.3
Visits near death
94.9
Per-beneficiary spending
$15975

Process Quality Measures (HIS)

Composite score
98.8
Treatment preferences
100
Beliefs & values
99.8
Pain screening
99.8
Pain assessment
99.8
Dyspnea screening
99.9
Dyspnea treatment
99
Opioid bowel care
99.7

Utilization & Operations

Visits in last days of life
68.1%
Nurse care minutes / day
13.3
Per-beneficiary spending
$15975
Avg daily census
241 patients

Patient Mix

Cancer
30%
Dementia
17%
Heart disease
17%
Respiratory
8%
Stroke
19%

Data Sources

CCN
231526
CMS Region
5

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Ann Arbor, MI 48103

(734) 662-5999