Jhc Hospice

Non-Profit20 years operating

Worcester, Massachusetts — Worcester County

Jhc Hospice is an established non-profit hospice provider that scores well above average overall, ranking in the 83rd percentile in Massachusetts. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 83% of hospices in Massachusetts

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life75

State avg: 67.3

Pain screening100

State avg: 94.1

Pain assessment100

State avg: 94.1

Breathing difficulty screening100

State avg: 94.1

Breathing difficulty treatment98.9

State avg: 94.1

Bowel care for pain medication patients99.1

State avg: 94.1

Note: Family satisfaction scores are from the Massachusetts CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend84
Timely care77
Team communication81
Respect91
Emotional & spiritual support91
Symptom management74
Caregiver training78
Treatment preferences documented100

State avg: 94.1

Beliefs & values addressed100

State avg: 94.1

10

HCI Score

out of 10

83%

Percentile

in Massachusetts

#14

State Rank

in Massachusetts

HCI composite score10

State avg: 9.3

HIS composite score99.2

State avg: 94.1

Continuous care / inpatient days0.3
Gaps in nursing visits16.7
Nurse care minutes per day13.9

About this provider

Jhc Hospice performs strongly in Process Integrity, placing them among the better providers in Massachusetts.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0.3
Gaps in nursing visits
16.7
Nurse care minutes per day
13.9
Visits near death
97.4
Per-beneficiary spending
$13949

Process Quality Measures (HIS)

Composite score
99.2
Treatment preferences
100
Beliefs & values
100
Pain screening
100
Pain assessment
100
Dyspnea screening
100
Dyspnea treatment
98.9
Opioid bowel care
99.1

Utilization & Operations

Visits in last days of life
75%
Nurse care minutes / day
13.9
Per-beneficiary spending
$13949
Avg daily census
78 patients

Patient Mix

Cancer
16%
Dementia
18%
Heart disease
15%
Respiratory
8%
Stroke
30%

Data Sources

CCN
221569
CMS Region
1

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Worcester, MA 01609

(508) 713-0512