Hands and Hearts Hospice Corporation

Recently certified1 year operating

Wellesley Hills, Massachusetts

Hands and Hearts Hospice Corporation is an newer hospice provider that scores well above average overall, ranking in the 12th percentile in Massachusetts. They perform particularly well in family communication, meeting or exceeding state benchmarks in this area. Worth noting: their Hospice Care Index falls below the state average. As a newer provider, they have limited historical data — ask about their staffing model, on-call availability, and how they handle after-hours needs.

Some measures not reported by this provider.

Wayven Quality Score

Excellent

In the bottom 88% in Massachusetts

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

4 measures not reported

Visits in last days of lifeNot reported
Pain screening94.7

State avg: 94.1

Pain assessmentNot reported
Breathing difficulty screening100

State avg: 94.1

Breathing difficulty treatmentNot reported
Bowel care for pain medication patientsNot reported

Note: Family satisfaction scores are from the Massachusetts CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend84
Timely care77
Team communication81
Respect91
Emotional & spiritual support91
Symptom management74
Caregiver training78
Treatment preferences documented100

State avg: 94.1

Beliefs & values addressed86.8

State avg: 94.1

8

HCI Score

out of 10

12%

Percentile

in Massachusetts

#68

State Rank

in Massachusetts

HCI composite score8

State avg: 9.3

HIS composite score81.6

State avg: 94.1

Continuous care / inpatient days0
Gaps in nursing visits73.1
Nurse care minutes per day13

About this provider

Hands and Hearts Hospice Corporation performs strongly in Comfort & Pain Management, placing them among the better providers in Massachusetts.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
8 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
73.1
Nurse care minutes per day
13
Visits near death
91.4
Per-beneficiary spending
$10994

Process Quality Measures (HIS)

Composite score
81.6
Treatment preferences
100
Beliefs & values
86.8
Pain screening
94.7
Pain assessment
Not reported
Dyspnea screening
100
Dyspnea treatment
Not reported
Opioid bowel care
Not reported

Utilization & Operations

Visits in last days of life
Not reported
Nurse care minutes / day
13
Per-beneficiary spending
$10994
Avg daily census
14 patients

Patient Mix

Cancer
Not reported
Dementia
57%
Heart disease
Not reported
Respiratory
Not reported
Stroke
Not reported

Data Sources

CCN
221621
CMS Region
1

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Wellesley Hills, MA 02481

(617) 675-1900