Croi Health

For-Profit17 years operating

Norwell, Massachusetts — Plymouth County

Croi Health is an established for-profit hospice provider that scores well above average overall, ranking in the 37th percentile in Massachusetts. They perform particularly well in end-of-life presence, clinical care practices, and family communication, meeting or exceeding state benchmarks in these areas. As a larger provider, they serve a high volume of patients — ask about nurse-to-patient ratios and how quickly they respond to after-hours calls.

Wayven Quality Score

Excellent

Above 37% of hospices in Massachusetts

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life81.1

State avg: 67.3

Pain screening99.9

State avg: 94.1

Pain assessment99.7

State avg: 94.1

Breathing difficulty screening99.9

State avg: 94.1

Breathing difficulty treatment98.8

State avg: 94.1

Bowel care for pain medication patients99.1

State avg: 94.1

Note: Family satisfaction scores are from the Massachusetts CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend84
Timely care77
Team communication81
Respect91
Emotional & spiritual support91
Symptom management74
Caregiver training78
Treatment preferences documented99.8

State avg: 94.1

Beliefs & values addressed98.1

State avg: 94.1

9

HCI Score

out of 10

37%

Percentile

in Massachusetts

#49

State Rank

in Massachusetts

HCI composite score9

State avg: 9.3

HIS composite score97.1

State avg: 94.1

Continuous care / inpatient days0
Gaps in nursing visits29.5
Nurse care minutes per day14.4

About this provider

Croi Health performs strongly in Comfort & Pain Management, placing them among the better providers in Massachusetts.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
9 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
29.5
Nurse care minutes per day
14.4
Visits near death
96.6
Per-beneficiary spending
$15369

Process Quality Measures (HIS)

Composite score
97.1
Treatment preferences
99.8
Beliefs & values
98.1
Pain screening
99.9
Pain assessment
99.7
Dyspnea screening
99.9
Dyspnea treatment
98.8
Opioid bowel care
99.1

Utilization & Operations

Visits in last days of life
81.1%
Nurse care minutes / day
14.4
Per-beneficiary spending
$15369
Avg daily census
209 patients

Patient Mix

Cancer
31%
Dementia
19%
Heart disease
24%
Respiratory
7%
Stroke
5%

Data Sources

CCN
221583
CMS Region
1

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Norwell, MA 02061

(781) 659-2342