Good Shepherd Community Care
Newton, Massachusetts — Middlesex County
Good Shepherd Community Care is an established non-profit hospice provider that scores well above average overall, ranking in the 57th percentile in Massachusetts. They perform particularly well in end-of-life presence, clinical care practices, and family communication, meeting or exceeding state benchmarks in these areas. As a larger provider, they serve a high volume of patients — ask about nurse-to-patient ratios and how quickly they respond to after-hours calls.
Wayven Quality Score
Excellent
Better than 57% of hospices in Massachusetts
Independent & data-driven — no paid listings
CompareQuality breakdown
Three pillars that make up the overall score. Tap to explore individual measures.
State avg: 67.3
State avg: 94.1
State avg: 94.1
State avg: 94.1
State avg: 94.1
State avg: 94.1
Note: Family satisfaction scores are from the Massachusetts CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.
State avg: 94.1
State avg: 94.1
9
HCI Score
out of 10
57%
Percentile
in Massachusetts
#34
State Rank
in Massachusetts
State avg: 9.3
State avg: 94.1
About this provider
Good Shepherd Community Care performs strongly in Comfort & Pain Management, placing them among the better providers in Massachusetts.
Ask about their on-call availability and how they support families between scheduled visits.
Based on federal CMS quality data, updated February 2026.
Hospice Care Index Components
- Overall HCI score
- 9 / 10
- Continuous care / inpatient days
- 0.5
- Gaps in nursing visits
- 48.7
- Nurse care minutes per day
- 13.4
- Visits near death
- 98
- Per-beneficiary spending
- $16594
Process Quality Measures (HIS)
- Composite score
- 100
- Treatment preferences
- 100
- Beliefs & values
- 100
- Pain screening
- 100
- Pain assessment
- 100
- Dyspnea screening
- 100
- Dyspnea treatment
- 100
- Opioid bowel care
- 100
Utilization & Operations
- Visits in last days of life
- 83.7%
- Nurse care minutes / day
- 13.4
- Per-beneficiary spending
- $16594
- Avg daily census
- 249 patients
Patient Mix
- Cancer
- 30%
- Dementia
- 23%
- Heart disease
- 13%
- Respiratory
- 9%
- Stroke
- 5%
Data Sources
- CCN
- 221500
- CMS Region
- 1
All scores come directly from CMS. Providers cannot edit or influence their profile on this site.