Faith and Family Hospice

For-Profit6 years operating

Marlborough, Massachusetts — Middlesex County

Faith and Family Hospice is a for-profit hospice provider that scores well above average overall, ranking in the 39th percentile in Massachusetts. They perform particularly well in clinical care practices and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: their rate of visits in a patient's final days is below the state average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Above 39% of hospices in Massachusetts

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life51.5

State avg: 67.3

Pain screening99.5

State avg: 94.1

Pain assessment100

State avg: 94.1

Breathing difficulty screening100

State avg: 94.1

Breathing difficulty treatment100

State avg: 94.1

Bowel care for pain medication patients91.3

State avg: 94.1

Note: Family satisfaction scores are from the Massachusetts CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend84
Timely care77
Team communication81
Respect91
Emotional & spiritual support91
Symptom management74
Caregiver training78
Treatment preferences documented100

State avg: 94.1

Beliefs & values addressed99.1

State avg: 94.1

9

HCI Score

out of 10

39%

Percentile

in Massachusetts

#47

State Rank

in Massachusetts

HCI composite score9

State avg: 9.3

HIS composite score97.7

State avg: 94.1

Continuous care / inpatient days0.2
Gaps in nursing visits45.1
Nurse care minutes per day13.9

About this provider

Faith and Family Hospice performs strongly in Process Integrity, placing them among the better providers in Massachusetts.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
9 / 10
Continuous care / inpatient days
0.2
Gaps in nursing visits
45.1
Nurse care minutes per day
13.9
Visits near death
88.6
Per-beneficiary spending
$21070

Process Quality Measures (HIS)

Composite score
97.7
Treatment preferences
100
Beliefs & values
99.1
Pain screening
99.5
Pain assessment
100
Dyspnea screening
100
Dyspnea treatment
100
Opioid bowel care
91.3

Utilization & Operations

Visits in last days of life
51.5%
Nurse care minutes / day
13.9
Per-beneficiary spending
$21070
Avg daily census
72 patients

Patient Mix

Cancer
21%
Dementia
34%
Heart disease
9%
Respiratory
Not reported
Stroke
10%

Data Sources

CCN
221607
CMS Region
1

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Marlborough, MA 01752

(508) 485-4555