Brookhaven Hospice

For-Profit17 years operating

Marlborough, Massachusetts — Worcester County

Brookhaven Hospice is an established for-profit hospice provider that scores well above average overall, ranking in the 76th percentile in Massachusetts. They perform particularly well in clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 76% of hospices in Massachusetts

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life65.1

State avg: 67.3

Pain screening98.5

State avg: 94.1

Pain assessment97.4

State avg: 94.1

Breathing difficulty screening100

State avg: 94.1

Breathing difficulty treatment98.2

State avg: 94.1

Bowel care for pain medication patients99.5

State avg: 94.1

Note: Family satisfaction scores are from the Massachusetts CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend84
Timely care77
Team communication81
Respect91
Emotional & spiritual support91
Symptom management74
Caregiver training78
Treatment preferences documented100

State avg: 94.1

Beliefs & values addressed99.5

State avg: 94.1

10

HCI Score

out of 10

76%

Percentile

in Massachusetts

#19

State Rank

in Massachusetts

HCI composite score10

State avg: 9.3

HIS composite score95.8

State avg: 94.1

Continuous care / inpatient days0.2
Gaps in nursing visits49.9
Nurse care minutes per day14.2

About this provider

Brookhaven Hospice performs strongly in Process Integrity, placing them among the better providers in Massachusetts.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0.2
Gaps in nursing visits
49.9
Nurse care minutes per day
14.2
Visits near death
94
Per-beneficiary spending
$17118

Process Quality Measures (HIS)

Composite score
95.8
Treatment preferences
100
Beliefs & values
99.5
Pain screening
98.5
Pain assessment
97.4
Dyspnea screening
100
Dyspnea treatment
98.2
Opioid bowel care
99.5

Utilization & Operations

Visits in last days of life
65.1%
Nurse care minutes / day
14.2
Per-beneficiary spending
$17118
Avg daily census
137 patients

Patient Mix

Cancer
19%
Dementia
39%
Heart disease
8%
Respiratory
9%
Stroke
4%

Data Sources

CCN
221586
CMS Region
1

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Marlborough, MA 01752

(508) 820-4800