Hospice Services of Massachusetts

Other19 years operating

Lakeville, Massachusetts — Plymouth County

Hospice Services of Massachusetts is an established hospice provider that scores well above average overall, ranking in the 41st percentile in Massachusetts. They perform particularly well in end-of-life presence, clinical care practices, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Above 41% of hospices in Massachusetts

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life71.9

State avg: 67.3

Pain screening100

State avg: 94.1

Pain assessment98

State avg: 94.1

Breathing difficulty screening100

State avg: 94.1

Breathing difficulty treatment99

State avg: 94.1

Bowel care for pain medication patients100

State avg: 94.1

Note: Family satisfaction scores are from the Massachusetts CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend84
Timely care77
Team communication81
Respect91
Emotional & spiritual support91
Symptom management74
Caregiver training78
Treatment preferences documented98.8

State avg: 94.1

Beliefs & values addressed98.4

State avg: 94.1

9

HCI Score

out of 10

41%

Percentile

in Massachusetts

#46

State Rank

in Massachusetts

HCI composite score9

State avg: 9.3

HIS composite score97.8

State avg: 94.1

Continuous care / inpatient days0
Gaps in nursing visits58.9
Nurse care minutes per day9.7

About this provider

Hospice Services of Massachusetts performs strongly in Comfort & Pain Management, placing them among the better providers in Massachusetts.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
9 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
58.9
Nurse care minutes per day
9.7
Visits near death
88.4
Per-beneficiary spending
$24133

Process Quality Measures (HIS)

Composite score
97.8
Treatment preferences
98.8
Beliefs & values
98.4
Pain screening
100
Pain assessment
98
Dyspnea screening
100
Dyspnea treatment
99
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
71.9%
Nurse care minutes / day
9.7
Per-beneficiary spending
$24133
Avg daily census
118 patients

Patient Mix

Cancer
7%
Dementia
63%
Heart disease
10%
Respiratory
4%
Stroke
6%

Data Sources

CCN
221570
CMS Region
1

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Lakeville, MA 02347

(508) 291-0049