Gentiva

3 years operating

Hyannis, Massachusetts — Barnstable County

Gentiva is a hospice provider that scores well above average overall, ranking in the 13th percentile in Massachusetts. They perform particularly well in end-of-life presence, clinical care practices, and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: their Hospice Care Index falls below the state average. This is a smaller-census provider, which can mean more personalized care — ask how they manage staffing during weekends and holidays.

Wayven Quality Score

Excellent

In the bottom 87% in Massachusetts

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

3 measures not reported

Visits in last days of life80.6

State avg: 67.3

Pain screening100

State avg: 94.1

Pain assessmentNot reported
Breathing difficulty screening100

State avg: 94.1

Breathing difficulty treatmentNot reported
Bowel care for pain medication patientsNot reported

Note: Family satisfaction scores are from the Massachusetts CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend84
Timely care77
Team communication81
Respect91
Emotional & spiritual support91
Symptom management74
Caregiver training78
Treatment preferences documented100

State avg: 94.1

Beliefs & values addressed96.6

State avg: 94.1

8

HCI Score

out of 10

13%

Percentile

in Massachusetts

#67

State Rank

in Massachusetts

HCI composite score8

State avg: 9.3

HIS composite score96.6

State avg: 94.1

Continuous care / inpatient days0
Gaps in nursing visits15.2
Nurse care minutes per day16.2

About this provider

Gentiva performs strongly in Comfort & Pain Management, placing them among the better providers in Massachusetts.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
8 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
15.2
Nurse care minutes per day
16.2
Visits near death
100
Per-beneficiary spending
$21782

Process Quality Measures (HIS)

Composite score
96.6
Treatment preferences
100
Beliefs & values
96.6
Pain screening
100
Pain assessment
Not reported
Dyspnea screening
100
Dyspnea treatment
Not reported
Opioid bowel care
Not reported

Utilization & Operations

Visits in last days of life
80.6%
Nurse care minutes / day
16.2
Per-beneficiary spending
$21782
Avg daily census
10 patients

Patient Mix

Cancer
Not reported
Dementia
Not reported
Heart disease
Not reported
Respiratory
Not reported
Stroke
Not reported

Data Sources

CCN
221620
CMS Region
1

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Hyannis, MA 02601

(774) 205-2842