Harborside Hospice of Massachusetts, LLC

Other8 years operating

Haverhill, Massachusetts — Essex County

Harborside Hospice of Massachusetts, LLC is a hospice provider that scores well above average overall, ranking in the 25th percentile in Massachusetts. They perform particularly well in family communication, meeting or exceeding state benchmarks in this area. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Above 25% of hospices in Massachusetts

Independent & data-driven — no paid listings

Compare

Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life61.4

State avg: 67.3

Pain screening100

State avg: 94.1

Pain assessment98.5

State avg: 94.1

Breathing difficulty screening96.5

State avg: 94.1

Breathing difficulty treatment96.4

State avg: 94.1

Bowel care for pain medication patients100

State avg: 94.1

Note: Family satisfaction scores are from the Massachusetts CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend84
Timely care77
Team communication81
Respect91
Emotional & spiritual support91
Symptom management74
Caregiver training78
Treatment preferences documented95.5

State avg: 94.1

Beliefs & values addressed92.6

State avg: 94.1

9

HCI Score

out of 10

25%

Percentile

in Massachusetts

#58

State Rank

in Massachusetts

HCI composite score9

State avg: 9.3

HIS composite score87.1

State avg: 94.1

Continuous care / inpatient days0
Gaps in nursing visits79.7
Nurse care minutes per day11

About this provider

Harborside Hospice of Massachusetts, LLC performs strongly in Comfort & Pain Management, placing them among the better providers in Massachusetts.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
9 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
79.7
Nurse care minutes per day
11
Visits near death
90.2
Per-beneficiary spending
$13530

Process Quality Measures (HIS)

Composite score
87.1
Treatment preferences
95.5
Beliefs & values
92.6
Pain screening
100
Pain assessment
98.5
Dyspnea screening
96.5
Dyspnea treatment
96.4
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
61.4%
Nurse care minutes / day
11
Per-beneficiary spending
$13530
Avg daily census
40 patients

Patient Mix

Cancer
8%
Dementia
38%
Heart disease
11%
Respiratory
6%
Stroke
20%

Data Sources

CCN
221606
CMS Region
1

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Haverhill, MA 01831

(800) 331-1044