Legacy Lifecare Hospice and Palliative Care

Non-Profit17 years operating

Chelsea, Massachusetts — Suffolk County

Legacy Lifecare Hospice and Palliative Care is an established non-profit hospice provider that scores well above average overall, ranking in the 9th percentile in Massachusetts. They perform particularly well in family communication, meeting or exceeding state benchmarks in this area. Worth noting: their rate of visits in a patient's final days is below the state average and their Hospice Care Index falls below the state average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

In the bottom 91% in Massachusetts

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life28.6

State avg: 67.3

Pain screening100

State avg: 94.1

Pain assessment76.2

State avg: 94.1

Breathing difficulty screening100

State avg: 94.1

Breathing difficulty treatment100

State avg: 94.1

Bowel care for pain medication patients100

State avg: 94.1

Note: Family satisfaction scores are from the Massachusetts CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend84
Timely care77
Team communication81
Respect91
Emotional & spiritual support91
Symptom management74
Caregiver training78
Treatment preferences documented100

State avg: 94.1

Beliefs & values addressed96.3

State avg: 94.1

6

HCI Score

out of 10

9%

Percentile

in Massachusetts

#70

State Rank

in Massachusetts

HCI composite score6

State avg: 9.3

HIS composite score91.6

State avg: 94.1

Continuous care / inpatient days0
Gaps in nursing visits93.9
Nurse care minutes per day6.3

About this provider

Legacy Lifecare Hospice and Palliative Care performs strongly in Family Support, placing them among the better providers in Massachusetts.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
6 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
93.9
Nurse care minutes per day
6.3
Visits near death
70.8
Per-beneficiary spending
$19724

Process Quality Measures (HIS)

Composite score
91.6
Treatment preferences
100
Beliefs & values
96.3
Pain screening
100
Pain assessment
76.2
Dyspnea screening
100
Dyspnea treatment
100
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
28.6%
Nurse care minutes / day
6.3
Per-beneficiary spending
$19724
Avg daily census
33 patients

Patient Mix

Cancer
14%
Dementia
23%
Heart disease
16%
Respiratory
Not reported
Stroke
Not reported

Data Sources

CCN
221584
CMS Region
1

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Chelsea, MA 02150

(617) 889-0779