Compassus - Greater Western Massachusetts
Auburn, Massachusetts — Worcester County
Compassus - Greater Western Massachusetts is an established for-profit hospice provider that scores well above average overall, ranking in the 97th percentile in Massachusetts. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.
Wayven Quality Score
Excellent
Better than 97% of hospices in Massachusetts
Independent & data-driven — no paid listings
CompareQuality breakdown
Three pillars that make up the overall score. Tap to explore individual measures.
1 measure not reported
State avg: 67.3
State avg: 94.1
State avg: 94.1
State avg: 94.1
State avg: 94.1
Note: Family satisfaction scores are from the Massachusetts CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.
State avg: 94.1
State avg: 94.1
10
HCI Score
out of 10
97%
Percentile
in Massachusetts
#3
State Rank
in Massachusetts
State avg: 9.3
State avg: 94.1
About this provider
Compassus - Greater Western Massachusetts performs strongly in Process Integrity, placing them among the better providers in Massachusetts.
Ask about their on-call availability and how they support families between scheduled visits.
Based on federal CMS quality data, updated February 2026.
Hospice Care Index Components
- Overall HCI score
- 10 / 10
- Continuous care / inpatient days
- 0.7
- Gaps in nursing visits
- 53
- Nurse care minutes per day
- 12.5
- Visits near death
- 96.3
- Per-beneficiary spending
- $16507
Process Quality Measures (HIS)
- Composite score
- 100
- Treatment preferences
- 100
- Beliefs & values
- 100
- Pain screening
- 100
- Pain assessment
- 100
- Dyspnea screening
- 100
- Dyspnea treatment
- Not reported
- Opioid bowel care
- 100
Utilization & Operations
- Visits in last days of life
- 82.1%
- Nurse care minutes / day
- 12.5
- Per-beneficiary spending
- $16507
- Avg daily census
- 31 patients
Patient Mix
- Cancer
- 24%
- Dementia
- 10%
- Heart disease
- Not reported
- Respiratory
- 11%
- Stroke
- 38%
Data Sources
- CCN
- 221560
- CMS Region
- 1
All scores come directly from CMS. Providers cannot edit or influence their profile on this site.