Heartland Hospice (baltimore)

Non-Profit30 years operating

Windsor Mill, Maryland — Baltimore County

Heartland Hospice (baltimore) is an established non-profit hospice provider that scores well above average overall, ranking in the 40th percentile in Maryland. They perform particularly well in clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: their rate of visits in a patient's final days is below the state average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Above 40% of hospices in Maryland

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life47.5

State avg: 59.2

Pain screening99.7

State avg: 97.7

Pain assessment98.7

State avg: 97.7

Breathing difficulty screening98.7

State avg: 97.7

Breathing difficulty treatment97.1

State avg: 97.7

Bowel care for pain medication patients100

State avg: 97.7

Note: Family satisfaction scores are from the Maryland CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)78
Would recommend82
Timely care75
Team communication80
Respect89
Emotional & spiritual support89
Symptom management72
Caregiver training72
Treatment preferences documented100

State avg: 97.7

Beliefs & values addressed99.7

State avg: 97.7

10

HCI Score

out of 10

40%

Percentile

in Maryland

#16

State Rank

in Maryland

HCI composite score10

State avg: 9.7

HIS composite score97.7

State avg: 97.7

Continuous care / inpatient days0
Gaps in nursing visits71
Nurse care minutes per day12.7

About this provider

Heartland Hospice (baltimore) performs strongly in Process Integrity, placing them among the better providers in Maryland.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
71
Nurse care minutes per day
12.7
Visits near death
79.3
Per-beneficiary spending
$22705

Process Quality Measures (HIS)

Composite score
97.7
Treatment preferences
100
Beliefs & values
99.7
Pain screening
99.7
Pain assessment
98.7
Dyspnea screening
98.7
Dyspnea treatment
97.1
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
47.5%
Nurse care minutes / day
12.7
Per-beneficiary spending
$22705
Avg daily census
120 patients

Patient Mix

Cancer
13%
Dementia
22%
Heart disease
11%
Respiratory
3%
Stroke
46%

Data Sources

CCN
211533
CMS Region
3

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Windsor Mill, MD 21244

(410) 247-2900