Mainegeneral Community Care

Non-Profit37 years operating

Waterville, Maine — Kennebec County

Mainegeneral Community Care is an established non-profit hospice provider that scores well above average overall, ranking in the 50th percentile in Maine. They perform particularly well in end-of-life presence, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 50% of hospices in Maine

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life80.2

State avg: 76

Pain screening99.3

State avg: 97.8

Pain assessment99.5

State avg: 97.8

Breathing difficulty screening99.8

State avg: 97.8

Breathing difficulty treatment97.4

State avg: 97.8

Bowel care for pain medication patients97.3

State avg: 97.8

Note: Family satisfaction scores are from the Maine CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)83
Would recommend88
Timely care78
Team communication83
Respect92
Emotional & spiritual support91
Symptom management75
Caregiver training75
Treatment preferences documented99.3

State avg: 97.8

Beliefs & values addressed98.9

State avg: 97.8

10

HCI Score

out of 10

50%

Percentile

in Maine

#9

State Rank

in Maine

HCI composite score10

State avg: 9.5

HIS composite score95.8

State avg: 97.8

Continuous care / inpatient days0.1
Gaps in nursing visits53.9
Nurse care minutes per day13.8

About this provider

Mainegeneral Community Care performs strongly in Process Integrity, placing them among the better providers in Maine.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0.1
Gaps in nursing visits
53.9
Nurse care minutes per day
13.8
Visits near death
95.9
Per-beneficiary spending
$12983

Process Quality Measures (HIS)

Composite score
95.8
Treatment preferences
99.3
Beliefs & values
98.9
Pain screening
99.3
Pain assessment
99.5
Dyspnea screening
99.8
Dyspnea treatment
97.4
Opioid bowel care
97.3

Utilization & Operations

Visits in last days of life
80.2%
Nurse care minutes / day
13.8
Per-beneficiary spending
$12983
Avg daily census
92 patients

Patient Mix

Cancer
37%
Dementia
14%
Heart disease
16%
Respiratory
4%
Stroke
16%

Data Sources

CCN
201500
CMS Region
1

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Waterville, ME 04901

(207) 861-6200