Serenity Hospice Services, LLC

For-Profit24 years operating

Metairie, Louisiana — Jefferson County

Serenity Hospice Services, LLC is an established for-profit hospice provider that scores well above average overall, ranking in the 76th percentile in Louisiana. They perform particularly well in clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: their rate of visits in a patient's final days is below the state average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 76% of hospices in Louisiana

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life31

State avg: 56.5

Pain screening98.9

State avg: 95.5

Pain assessment100

State avg: 95.5

Breathing difficulty screening100

State avg: 95.5

Breathing difficulty treatment100

State avg: 95.5

Bowel care for pain medication patients97.3

State avg: 95.5

Note: Family satisfaction scores are from the Louisiana CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)84
Would recommend86
Timely care81
Team communication85
Respect92
Emotional & spiritual support90
Symptom management79
Caregiver training80
Treatment preferences documented100

State avg: 95.5

Beliefs & values addressed97.3

State avg: 95.5

10

HCI Score

out of 10

76%

Percentile

in Louisiana

#29

State Rank

in Louisiana

HCI composite score10

State avg: 8.7

HIS composite score96.2

State avg: 95.5

Continuous care / inpatient days0
Gaps in nursing visits45
Nurse care minutes per day10.2

About this provider

Serenity Hospice Services, LLC performs strongly in Process Integrity, placing them among the better providers in Louisiana.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
45
Nurse care minutes per day
10.2
Visits near death
85.1
Per-beneficiary spending
$13309

Process Quality Measures (HIS)

Composite score
96.2
Treatment preferences
100
Beliefs & values
97.3
Pain screening
98.9
Pain assessment
100
Dyspnea screening
100
Dyspnea treatment
100
Opioid bowel care
97.3

Utilization & Operations

Visits in last days of life
31%
Nurse care minutes / day
10.2
Per-beneficiary spending
$13309
Avg daily census
54 patients

Patient Mix

Cancer
37%
Dementia
14%
Heart disease
14%
Respiratory
7%
Stroke
14%

Data Sources

CCN
191563
CMS Region
6

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Metairie, LA 70002

(504) 366-3996