Heart of Hospice
Lake Charles, Louisiana — Calcasieu County
Heart of Hospice is an established for-profit hospice provider that scores well above average overall, ranking in the 61st percentile in Louisiana. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.
Wayven Quality Score
Excellent
Better than 61% of hospices in Louisiana
Independent & data-driven — no paid listings
CompareQuality breakdown
Three pillars that make up the overall score. Tap to explore individual measures.
State avg: 56.5
State avg: 95.5
State avg: 95.5
State avg: 95.5
State avg: 95.5
State avg: 95.5
Note: Family satisfaction scores are from the Louisiana CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.
State avg: 95.5
State avg: 95.5
9
HCI Score
out of 10
61%
Percentile
in Louisiana
#47
State Rank
in Louisiana
State avg: 8.7
State avg: 95.5
About this provider
Heart of Hospice performs strongly in Process Integrity, placing them among the better providers in Louisiana.
Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.
Based on federal CMS quality data, updated February 2026.
Hospice Care Index Components
- Overall HCI score
- 9 / 10
- Continuous care / inpatient days
- 0.2
- Gaps in nursing visits
- 66.4
- Nurse care minutes per day
- 9.2
- Visits near death
- 96.5
- Per-beneficiary spending
- $16369
Process Quality Measures (HIS)
- Composite score
- 100
- Treatment preferences
- 100
- Beliefs & values
- 100
- Pain screening
- 100
- Pain assessment
- 100
- Dyspnea screening
- 100
- Dyspnea treatment
- 100
- Opioid bowel care
- 100
Utilization & Operations
- Visits in last days of life
- 63.1%
- Nurse care minutes / day
- 9.2
- Per-beneficiary spending
- $16369
- Avg daily census
- 162 patients
Patient Mix
- Cancer
- 22%
- Dementia
- 9%
- Heart disease
- 22%
- Respiratory
- 11%
- Stroke
- 24%
Data Sources
- CCN
- 191642
- CMS Region
- 6
All scores come directly from CMS. Providers cannot edit or influence their profile on this site.