Heart of Hospice

For-Profit20 years operating

Franklin, Louisiana — St. Mary County

Heart of Hospice is an established for-profit hospice provider that scores well above average overall, ranking in the 34th percentile in Louisiana. They perform particularly well in end-of-life presence, clinical care practices, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Above 34% of hospices in Louisiana

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life73.6

State avg: 56.5

Pain screening100

State avg: 95.5

Pain assessment100

State avg: 95.5

Breathing difficulty screening100

State avg: 95.5

Breathing difficulty treatment100

State avg: 95.5

Bowel care for pain medication patients100

State avg: 95.5

Note: Family satisfaction scores are from the Louisiana CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)84
Would recommend86
Timely care81
Team communication85
Respect92
Emotional & spiritual support90
Symptom management79
Caregiver training80
Treatment preferences documented100

State avg: 95.5

Beliefs & values addressed100

State avg: 95.5

8

HCI Score

out of 10

34%

Percentile

in Louisiana

#79

State Rank

in Louisiana

HCI composite score8

State avg: 8.7

HIS composite score100

State avg: 95.5

Continuous care / inpatient days0.2
Gaps in nursing visits35.4
Nurse care minutes per day10.2

About this provider

Heart of Hospice performs strongly in Comfort & Pain Management, placing them among the better providers in Louisiana.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
8 / 10
Continuous care / inpatient days
0.2
Gaps in nursing visits
35.4
Nurse care minutes per day
10.2
Visits near death
97
Per-beneficiary spending
$15096

Process Quality Measures (HIS)

Composite score
100
Treatment preferences
100
Beliefs & values
100
Pain screening
100
Pain assessment
100
Dyspnea screening
100
Dyspnea treatment
100
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
73.6%
Nurse care minutes / day
10.2
Per-beneficiary spending
$15096
Avg daily census
36 patients

Patient Mix

Cancer
23%
Dementia
30%
Heart disease
12%
Respiratory
12%
Stroke
Not reported

Data Sources

CCN
191611
CMS Region
6

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Franklin, LA 70538

(337) 828-2678