Heartland Hospice (west Des Moines)

For-Profit3 years operating

Ames, Iowa — Story County

Heartland Hospice (west Des Moines) is a for-profit hospice provider that scores well above average overall, ranking in the 7th percentile in Iowa. They perform particularly well in family communication, meeting or exceeding state benchmarks in this area. Worth noting: their Hospice Care Index falls below the state average. This is a smaller-census provider, which can mean more personalized care — ask how they manage staffing during weekends and holidays.

Wayven Quality Score

Excellent

In the bottom 93% in Iowa

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

3 measures not reported

Visits in last days of life70.2

State avg: 73.6

Pain screening89.3

State avg: 95.2

Pain assessmentNot reported
Breathing difficulty screening100

State avg: 95.2

Breathing difficulty treatmentNot reported
Bowel care for pain medication patientsNot reported

Note: Family satisfaction scores are from the Iowa CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)85
Would recommend88
Timely care80
Team communication83
Respect93
Emotional & spiritual support93
Symptom management75
Caregiver training77
Treatment preferences documented100

State avg: 95.2

Beliefs & values addressed100

State avg: 95.2

8

HCI Score

out of 10

7%

Percentile

in Iowa

#65

State Rank

in Iowa

HCI composite score8

State avg: 9.6

HIS composite score89.3

State avg: 95.2

Continuous care / inpatient days0
Gaps in nursing visits13
Nurse care minutes per day13.9

About this provider

Heartland Hospice (west Des Moines) performs strongly in Family Support, placing them among the better providers in Iowa.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
8 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
13
Nurse care minutes per day
13.9
Visits near death
95.8
Per-beneficiary spending
$12946

Process Quality Measures (HIS)

Composite score
89.3
Treatment preferences
100
Beliefs & values
100
Pain screening
89.3
Pain assessment
Not reported
Dyspnea screening
100
Dyspnea treatment
Not reported
Opioid bowel care
Not reported

Utilization & Operations

Visits in last days of life
70.2%
Nurse care minutes / day
13.9
Per-beneficiary spending
$12946
Avg daily census
9 patients

Patient Mix

Cancer
Not reported
Dementia
Not reported
Heart disease
Not reported
Respiratory
Not reported
Stroke
Not reported

Data Sources

CCN
161616
CMS Region
7

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Ames, IA 50010

(515) 346-3321