Optimal Care Hospice

For-Profit3 years operating

Carmel, Indiana — Hamilton County

Optimal Care Hospice is a for-profit hospice provider that scores well above average overall, ranking in the 44th percentile in Indiana. They perform particularly well in end-of-life presence, clinical care practices, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Above 44% of hospices in Indiana

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

1 measure not reported

Visits in last days of life73.6

State avg: 67.1

Pain screening100

State avg: 95.7

Pain assessment100

State avg: 95.7

Breathing difficulty screening100

State avg: 95.7

Breathing difficulty treatment100

State avg: 95.7

Bowel care for pain medication patientsNot reported

Note: Family satisfaction scores are from the Indiana CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)82
Would recommend85
Timely care79
Team communication81
Respect91
Emotional & spiritual support91
Symptom management75
Caregiver training76
Treatment preferences documented100

State avg: 95.7

Beliefs & values addressed100

State avg: 95.7

9

HCI Score

out of 10

44%

Percentile

in Indiana

#58

State Rank

in Indiana

HCI composite score9

State avg: 9.4

HIS composite score100

State avg: 95.7

Continuous care / inpatient days0
Gaps in nursing visits67.1
Nurse care minutes per day9.4

About this provider

Optimal Care Hospice performs strongly in Process Integrity, placing them among the better providers in Indiana.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
9 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
67.1
Nurse care minutes per day
9.4
Visits near death
92.9
Per-beneficiary spending
$20690

Process Quality Measures (HIS)

Composite score
100
Treatment preferences
100
Beliefs & values
100
Pain screening
100
Pain assessment
100
Dyspnea screening
100
Dyspnea treatment
100
Opioid bowel care
Not reported

Utilization & Operations

Visits in last days of life
73.6%
Nurse care minutes / day
9.4
Per-beneficiary spending
$20690
Avg daily census
27 patients

Patient Mix

Cancer
14%
Dementia
15%
Heart disease
14%
Respiratory
12%
Stroke
29%

Data Sources

CCN
151647
CMS Region
5

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Carmel, IN 46032

(317) 349-7015