Gentiva
Springfield, Illinois — Sangamon County
Gentiva is a for-profit hospice provider that scores well above average overall, ranking in the 74th percentile in Illinois. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.
Wayven Quality Score
Excellent
Better than 74% of hospices in Illinois
Independent & data-driven — no paid listings
CompareQuality breakdown
Three pillars that make up the overall score. Tap to explore individual measures.
State avg: 59.2
State avg: 91.8
State avg: 91.8
State avg: 91.8
State avg: 91.8
State avg: 91.8
Note: Family satisfaction scores are from the Illinois CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.
State avg: 91.8
State avg: 91.8
10
HCI Score
out of 10
74%
Percentile
in Illinois
#39
State Rank
in Illinois
State avg: 9.2
State avg: 91.8
About this provider
Gentiva performs strongly in Process Integrity, placing them among the better providers in Illinois.
Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.
Based on federal CMS quality data, updated February 2026.
Hospice Care Index Components
- Overall HCI score
- 10 / 10
- Continuous care / inpatient days
- 0
- Gaps in nursing visits
- 25
- Nurse care minutes per day
- 11.7
- Visits near death
- 94.4
- Per-beneficiary spending
- $12341
Process Quality Measures (HIS)
- Composite score
- 96.3
- Treatment preferences
- 99.8
- Beliefs & values
- 99.4
- Pain screening
- 98.7
- Pain assessment
- 99.3
- Dyspnea screening
- 99.8
- Dyspnea treatment
- 98.9
- Opioid bowel care
- 99.2
Utilization & Operations
- Visits in last days of life
- 69.5%
- Nurse care minutes / day
- 11.7
- Per-beneficiary spending
- $12341
- Avg daily census
- 123 patients
Patient Mix
- Cancer
- 29%
- Dementia
- 21%
- Heart disease
- 21%
- Respiratory
- 9%
- Stroke
- 10%
Data Sources
- CCN
- 141666
- CMS Region
- 5
All scores come directly from CMS. Providers cannot edit or influence their profile on this site.