Heartland Hospice (rockford)

For-Profit21 years operating

Rockford, Illinois — Winnebago County

Heartland Hospice (rockford) is an established for-profit hospice provider that scores well above average overall, ranking in the 47th percentile in Illinois. They perform particularly well in end-of-life presence, clinical care practices, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Above 47% of hospices in Illinois

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life78.6

State avg: 59.2

Pain screening98.8

State avg: 91.8

Pain assessment99.2

State avg: 91.8

Breathing difficulty screening99.7

State avg: 91.8

Breathing difficulty treatment97.3

State avg: 91.8

Bowel care for pain medication patients100

State avg: 91.8

Note: Family satisfaction scores are from the Illinois CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend83
Timely care77
Team communication81
Respect91
Emotional & spiritual support90
Symptom management74
Caregiver training76
Treatment preferences documented100

State avg: 91.8

Beliefs & values addressed99.4

State avg: 91.8

9

HCI Score

out of 10

47%

Percentile

in Illinois

#78

State Rank

in Illinois

HCI composite score9

State avg: 9.2

HIS composite score96.7

State avg: 91.8

Continuous care / inpatient days0.1
Gaps in nursing visits52.1
Nurse care minutes per day10.5

About this provider

Heartland Hospice (rockford) performs strongly in Comfort & Pain Management, placing them among the better providers in Illinois.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
9 / 10
Continuous care / inpatient days
0.1
Gaps in nursing visits
52.1
Nurse care minutes per day
10.5
Visits near death
94.1
Per-beneficiary spending
$23029

Process Quality Measures (HIS)

Composite score
96.7
Treatment preferences
100
Beliefs & values
99.4
Pain screening
98.8
Pain assessment
99.2
Dyspnea screening
99.7
Dyspnea treatment
97.3
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
78.6%
Nurse care minutes / day
10.5
Per-beneficiary spending
$23029
Avg daily census
163 patients

Patient Mix

Cancer
17%
Dementia
12%
Heart disease
15%
Respiratory
8%
Stroke
43%

Data Sources

CCN
141617
CMS Region
5

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Rockford, IL 61108

(815) 397-3691