Lightways Hospice and Serious Illness Care

Non-Profit35 years operating

Joliet, Illinois — Will County

Lightways Hospice and Serious Illness Care is an established non-profit hospice provider that scores well above average overall, ranking in the 81st percentile in Illinois. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. As a larger provider, they serve a high volume of patients — ask about nurse-to-patient ratios and how quickly they respond to after-hours calls.

Wayven Quality Score

Excellent

Better than 81% of hospices in Illinois

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life80.4

State avg: 59.2

Pain screening99.3

State avg: 91.8

Pain assessment99.9

State avg: 91.8

Breathing difficulty screening99.7

State avg: 91.8

Breathing difficulty treatment98.9

State avg: 91.8

Bowel care for pain medication patients100

State avg: 91.8

Note: Family satisfaction scores are from the Illinois CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend83
Timely care77
Team communication81
Respect91
Emotional & spiritual support90
Symptom management74
Caregiver training76
Treatment preferences documented100

State avg: 91.8

Beliefs & values addressed99.8

State avg: 91.8

10

HCI Score

out of 10

81%

Percentile

in Illinois

#29

State Rank

in Illinois

HCI composite score10

State avg: 9.2

HIS composite score98.2

State avg: 91.8

Continuous care / inpatient days1.6
Gaps in nursing visits57.1
Nurse care minutes per day12.9

About this provider

Lightways Hospice and Serious Illness Care performs strongly in Process Integrity, placing them among the better providers in Illinois.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
1.6
Gaps in nursing visits
57.1
Nurse care minutes per day
12.9
Visits near death
99.4
Per-beneficiary spending
$13281

Process Quality Measures (HIS)

Composite score
98.2
Treatment preferences
100
Beliefs & values
99.8
Pain screening
99.3
Pain assessment
99.9
Dyspnea screening
99.7
Dyspnea treatment
98.9
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
80.4%
Nurse care minutes / day
12.9
Per-beneficiary spending
$13281
Avg daily census
402 patients

Patient Mix

Cancer
29%
Dementia
8%
Heart disease
22%
Respiratory
7%
Stroke
20%

Data Sources

CCN
141539
CMS Region
5

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Joliet, IL 60431

(815) 740-4104