Heartland Hospice- Macon

For-Profit23 years operating

Macon, Georgia — Bibb County

Heartland Hospice- Macon is an established for-profit hospice provider that scores well above average overall, ranking in the 78th percentile in Georgia. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 78% of hospices in Georgia

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life70.7

State avg: 60.8

Pain screening99.5

State avg: 92.5

Pain assessment96.4

State avg: 92.5

Breathing difficulty screening100

State avg: 92.5

Breathing difficulty treatment99.2

State avg: 92.5

Bowel care for pain medication patients97.2

State avg: 92.5

Note: Family satisfaction scores are from the Georgia CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)81
Would recommend84
Timely care78
Team communication82
Respect90
Emotional & spiritual support89
Symptom management76
Caregiver training77
Treatment preferences documented100

State avg: 92.5

Beliefs & values addressed100

State avg: 92.5

10

HCI Score

out of 10

78%

Percentile

in Georgia

#57

State Rank

in Georgia

HCI composite score10

State avg: 8.8

HIS composite score95.9

State avg: 92.5

Continuous care / inpatient days0.3
Gaps in nursing visits56.7
Nurse care minutes per day11.9

About this provider

Heartland Hospice- Macon performs strongly in Process Integrity, placing them among the better providers in Georgia.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0.3
Gaps in nursing visits
56.7
Nurse care minutes per day
11.9
Visits near death
93.5
Per-beneficiary spending
$19463

Process Quality Measures (HIS)

Composite score
95.9
Treatment preferences
100
Beliefs & values
100
Pain screening
99.5
Pain assessment
96.4
Dyspnea screening
100
Dyspnea treatment
99.2
Opioid bowel care
97.2

Utilization & Operations

Visits in last days of life
70.7%
Nurse care minutes / day
11.9
Per-beneficiary spending
$19463
Avg daily census
80 patients

Patient Mix

Cancer
14%
Dementia
22%
Heart disease
21%
Respiratory
13%
Stroke
25%

Data Sources

CCN
111603
CMS Region
4

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Macon, GA 31210

(478) 477-0101