Family First Hospice & Palliative Care LLC

For-Profit4 years operating

Lilburn, Georgia — Gwinnett County

Family First Hospice & Palliative Care LLC is a for-profit hospice provider that scores above average overall, ranking in the 13th percentile in Georgia. They perform particularly well in family communication, meeting or exceeding state benchmarks in this area. Worth noting: their rate of visits in a patient's final days is below the state average and their Hospice Care Index falls below the state average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Above Average

In the bottom 87% in Georgia

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

3 measures not reported

Visits in last days of life32

State avg: 60.8

Pain screening84.1

State avg: 92.5

Pain assessmentNot reported
Breathing difficulty screening97.7

State avg: 92.5

Breathing difficulty treatmentNot reported
Bowel care for pain medication patientsNot reported

Note: Family satisfaction scores are from the Georgia CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)81
Would recommend84
Timely care78
Team communication82
Respect90
Emotional & spiritual support89
Symptom management76
Caregiver training77
Treatment preferences documented93.2

State avg: 92.5

Beliefs & values addressed100

State avg: 92.5

4

HCI Score

out of 10

13%

Percentile

in Georgia

#225

State Rank

in Georgia

HCI composite score4

State avg: 8.8

HIS composite score47.7

State avg: 92.5

Continuous care / inpatient days0
Gaps in nursing visits95.6
Nurse care minutes per day8.1

About this provider

Family First Hospice & Palliative Care LLC performs strongly in Family Support, placing them among the better providers in Georgia.

Their Process Integrity scores are below average and worth discussing during an intake conversation.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
4 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
95.6
Nurse care minutes per day
8.1
Visits near death
72.4
Per-beneficiary spending
$30925

Process Quality Measures (HIS)

Composite score
47.7
Treatment preferences
93.2
Beliefs & values
100
Pain screening
84.1
Pain assessment
Not reported
Dyspnea screening
97.7
Dyspnea treatment
Not reported
Opioid bowel care
Not reported

Utilization & Operations

Visits in last days of life
32%
Nurse care minutes / day
8.1
Per-beneficiary spending
$30925
Avg daily census
21 patients

Patient Mix

Cancer
Not reported
Dementia
57%
Heart disease
Not reported
Respiratory
Not reported
Stroke
Not reported

Data Sources

CCN
851552
CMS Region
4

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Lilburn, GA 30047

(404) 870-3563