Helping Hands Hospice

For-Profit11 years operating

Augusta, Georgia — Richmond County

Helping Hands Hospice is an established for-profit hospice provider that scores well above average overall, ranking in the 20th percentile in Georgia. They perform particularly well in family communication, meeting or exceeding state benchmarks in this area. Worth noting: their rate of visits in a patient's final days is below the state average and their Hospice Care Index falls below the state average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

In the bottom 80% in Georgia

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

1 measure not reported

Visits in last days of life14.3

State avg: 60.8

Pain screening85.2

State avg: 92.5

Pain assessment100

State avg: 92.5

Breathing difficulty screening100

State avg: 92.5

Breathing difficulty treatment94.4

State avg: 92.5

Bowel care for pain medication patientsNot reported

Note: Family satisfaction scores are from the Georgia CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)81
Would recommend84
Timely care78
Team communication82
Respect90
Emotional & spiritual support89
Symptom management76
Caregiver training77
Treatment preferences documented96.1

State avg: 92.5

Beliefs & values addressed97.7

State avg: 92.5

7

HCI Score

out of 10

20%

Percentile

in Georgia

#207

State Rank

in Georgia

HCI composite score7

State avg: 8.8

HIS composite score75.8

State avg: 92.5

Continuous care / inpatient days0
Gaps in nursing visits65.3
Nurse care minutes per day7.7

About this provider

Helping Hands Hospice performs strongly in Family Support, placing them among the better providers in Georgia.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
7 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
65.3
Nurse care minutes per day
7.7
Visits near death
88.5
Per-beneficiary spending
$15369

Process Quality Measures (HIS)

Composite score
75.8
Treatment preferences
96.1
Beliefs & values
97.7
Pain screening
85.2
Pain assessment
100
Dyspnea screening
100
Dyspnea treatment
94.4
Opioid bowel care
Not reported

Utilization & Operations

Visits in last days of life
14.3%
Nurse care minutes / day
7.7
Per-beneficiary spending
$15369
Avg daily census
30 patients

Patient Mix

Cancer
29%
Dementia
34%
Heart disease
11%
Respiratory
8%
Stroke
Not reported

Data Sources

CCN
111753
CMS Region
4

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Augusta, GA 30909

(706) 432-8321