Gentiva

For-Profit19 years operating

Miami, Florida — Miami-Dade County

Gentiva is an established for-profit hospice provider that scores well above average overall, ranking in the 35th percentile in Florida. They perform particularly well in overall care quality indicators and family communication, meeting or exceeding state benchmarks in these areas. As a larger provider, they serve a high volume of patients — ask about nurse-to-patient ratios and how quickly they respond to after-hours calls.

Wayven Quality Score

Excellent

Above 35% of hospices in Florida

Independent & data-driven — no paid listings

Compare

Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life58.4

State avg: 60.7

Pain screening99.3

State avg: 98.1

Pain assessment98.1

State avg: 98.1

Breathing difficulty screening99.1

State avg: 98.1

Breathing difficulty treatment99.1

State avg: 98.1

Bowel care for pain medication patients96.2

State avg: 98.1

Note: Family satisfaction scores are from the Florida CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)78
Would recommend82
Timely care73
Team communication77
Respect87
Emotional & spiritual support87
Symptom management71
Caregiver training70
Treatment preferences documented100

State avg: 98.1

Beliefs & values addressed99.8

State avg: 98.1

10

HCI Score

out of 10

35%

Percentile

in Florida

#38

State Rank

in Florida

HCI composite score10

State avg: 9.8

HIS composite score96.1

State avg: 98.1

Continuous care / inpatient days1
Gaps in nursing visits51.1
Nurse care minutes per day19.5

About this provider

Gentiva performs strongly in Process Integrity, placing them among the better providers in Florida.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
1
Gaps in nursing visits
51.1
Nurse care minutes per day
19.5
Visits near death
93.6
Per-beneficiary spending
$22994

Process Quality Measures (HIS)

Composite score
96.1
Treatment preferences
100
Beliefs & values
99.8
Pain screening
99.3
Pain assessment
98.1
Dyspnea screening
99.1
Dyspnea treatment
99.1
Opioid bowel care
96.2

Utilization & Operations

Visits in last days of life
58.4%
Nurse care minutes / day
19.5
Per-beneficiary spending
$22994
Avg daily census
1116 patients

Patient Mix

Cancer
17%
Dementia
28%
Heart disease
29%
Respiratory
12%
Stroke
8%

Data Sources

CCN
101548
CMS Region
4

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Miami, FL 33126

(786) 388-1400