Good Shepherd Hospice
Lakeland, Florida — Polk County
Good Shepherd Hospice is an established non-profit hospice provider that scores well above average overall, ranking in the 84th percentile in Florida. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. As a larger provider, they serve a high volume of patients — ask about nurse-to-patient ratios and how quickly they respond to after-hours calls.
Wayven Quality Score
Excellent
Better than 84% of hospices in Florida
Independent & data-driven — no paid listings
CompareQuality breakdown
Three pillars that make up the overall score. Tap to explore individual measures.
State avg: 60.7
State avg: 98.1
State avg: 98.1
State avg: 98.1
State avg: 98.1
State avg: 98.1
Note: Family satisfaction scores are from the Florida CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.
State avg: 98.1
State avg: 98.1
10
HCI Score
out of 10
84%
Percentile
in Florida
#10
State Rank
in Florida
State avg: 9.8
State avg: 98.1
About this provider
Good Shepherd Hospice performs strongly in Process Integrity, placing them among the better providers in Florida.
Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.
Based on federal CMS quality data, updated February 2026.
Hospice Care Index Components
- Overall HCI score
- 10 / 10
- Continuous care / inpatient days
- 4.9
- Gaps in nursing visits
- 68.9
- Nurse care minutes per day
- 13.5
- Visits near death
- 97.4
- Per-beneficiary spending
- $11069
Process Quality Measures (HIS)
- Composite score
- 99.8
- Treatment preferences
- 100
- Beliefs & values
- 100
- Pain screening
- 99.9
- Pain assessment
- 100
- Dyspnea screening
- 100
- Dyspnea treatment
- 100
- Opioid bowel care
- 100
Utilization & Operations
- Visits in last days of life
- 61.9%
- Nurse care minutes / day
- 13.5
- Per-beneficiary spending
- $11069
- Avg daily census
- 444 patients
Patient Mix
- Cancer
- 27%
- Dementia
- 16%
- Heart disease
- 21%
- Respiratory
- 14%
- Stroke
- 7%
Data Sources
- CCN
- 101550
- CMS Region
- 4
All scores come directly from CMS. Providers cannot edit or influence their profile on this site.