Community Hospice of Northeast Florida Inc.

Non-Profit42 years operating

Jacksonville, Florida — Duval County

Community Hospice of Northeast Florida Inc. is an established non-profit hospice provider that scores well above average overall, ranking in the 74th percentile in Florida. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. As a larger provider, they serve a high volume of patients — ask about nurse-to-patient ratios and how quickly they respond to after-hours calls.

Wayven Quality Score

Excellent

Better than 74% of hospices in Florida

Independent & data-driven — no paid listings

Compare

Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life65.1

State avg: 60.7

Pain screening99.9

State avg: 98.1

Pain assessment99.7

State avg: 98.1

Breathing difficulty screening100

State avg: 98.1

Breathing difficulty treatment99.9

State avg: 98.1

Bowel care for pain medication patients99.9

State avg: 98.1

Note: Family satisfaction scores are from the Florida CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)78
Would recommend82
Timely care73
Team communication77
Respect87
Emotional & spiritual support87
Symptom management71
Caregiver training70
Treatment preferences documented100

State avg: 98.1

Beliefs & values addressed99.9

State avg: 98.1

10

HCI Score

out of 10

74%

Percentile

in Florida

#16

State Rank

in Florida

HCI composite score10

State avg: 9.8

HIS composite score99.6

State avg: 98.1

Continuous care / inpatient days4.2
Gaps in nursing visits63.8
Nurse care minutes per day16.1

About this provider

Community Hospice of Northeast Florida Inc. performs strongly in Process Integrity, placing them among the better providers in Florida.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
4.2
Gaps in nursing visits
63.8
Nurse care minutes per day
16.1
Visits near death
96.2
Per-beneficiary spending
$12765

Process Quality Measures (HIS)

Composite score
99.6
Treatment preferences
100
Beliefs & values
99.9
Pain screening
99.9
Pain assessment
99.7
Dyspnea screening
100
Dyspnea treatment
99.9
Opioid bowel care
99.9

Utilization & Operations

Visits in last days of life
65.1%
Nurse care minutes / day
16.1
Per-beneficiary spending
$12765
Avg daily census
1238 patients

Patient Mix

Cancer
28%
Dementia
23%
Heart disease
11%
Respiratory
14%
Stroke
10%

Data Sources

CCN
101500
CMS Region
4

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Jacksonville, FL 32257

(904) 268-5200