Hospice Mercy

Non-Profit39 years operating

Durango, Colorado — La Plata County

Hospice Mercy is an established non-profit hospice provider that scores well above average overall, ranking in the 58th percentile in Colorado. They perform particularly well in overall care quality indicators and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: their rate of visits in a patient's final days is below the state average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 58% of hospices in Colorado

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life51.3

State avg: 63.6

Pain screening100

State avg: 92.3

Pain assessment91.3

State avg: 92.3

Breathing difficulty screening98.9

State avg: 92.3

Breathing difficulty treatment95.4

State avg: 92.3

Bowel care for pain medication patients100

State avg: 92.3

Note: Family satisfaction scores are from the Colorado CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend84
Timely care75
Team communication80
Respect91
Emotional & spiritual support90
Symptom management73
Caregiver training75
Treatment preferences documented99.6

State avg: 92.3

Beliefs & values addressed97.7

State avg: 92.3

10

HCI Score

out of 10

58%

Percentile

in Colorado

#37

State Rank

in Colorado

HCI composite score10

State avg: 9.5

HIS composite score89.7

State avg: 92.3

Continuous care / inpatient days0.7
Gaps in nursing visits46.7
Nurse care minutes per day11.3

About this provider

Hospice Mercy performs strongly in Process Integrity, placing them among the better providers in Colorado.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0.7
Gaps in nursing visits
46.7
Nurse care minutes per day
11.3
Visits near death
82.9
Per-beneficiary spending
$13399

Process Quality Measures (HIS)

Composite score
89.7
Treatment preferences
99.6
Beliefs & values
97.7
Pain screening
100
Pain assessment
91.3
Dyspnea screening
98.9
Dyspnea treatment
95.4
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
51.3%
Nurse care minutes / day
11.3
Per-beneficiary spending
$13399
Avg daily census
44 patients

Patient Mix

Cancer
31%
Dementia
13%
Heart disease
30%
Respiratory
8%
Stroke
8%

Data Sources

CCN
061512
CMS Region
8

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Durango, CO 81301

(970) 382-2000