Hospice of Santa Cruz County

Non-Profit38 years operating

Scotts Valley, California — Santa Cruz County

Hospice of Santa Cruz County is an established non-profit hospice provider that scores well above average overall, ranking in the 96th percentile in California. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 96% of hospices in California

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life70.2

State avg: 28.3

Pain screening100

State avg: 90.9

Pain assessment99.3

State avg: 90.9

Breathing difficulty screening99.4

State avg: 90.9

Breathing difficulty treatment98.4

State avg: 90.9

Bowel care for pain medication patients99.5

State avg: 90.9

Note: Family satisfaction scores are from the California CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)78
Would recommend81
Timely care73
Team communication79
Respect88
Emotional & spiritual support88
Symptom management73
Caregiver training73
Treatment preferences documented100

State avg: 90.9

Beliefs & values addressed100

State avg: 90.9

10

HCI Score

out of 10

96%

Percentile

in California

#91

State Rank

in California

HCI composite score10

State avg: 8.4

HIS composite score98.4

State avg: 90.9

Continuous care / inpatient days0
Gaps in nursing visits56.8
Nurse care minutes per day15.7

About this provider

Hospice of Santa Cruz County performs strongly in Process Integrity, placing them among the better providers in California.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
56.8
Nurse care minutes per day
15.7
Visits near death
93.3
Per-beneficiary spending
$21897

Process Quality Measures (HIS)

Composite score
98.4
Treatment preferences
100
Beliefs & values
100
Pain screening
100
Pain assessment
99.3
Dyspnea screening
99.4
Dyspnea treatment
98.4
Opioid bowel care
99.5

Utilization & Operations

Visits in last days of life
70.2%
Nurse care minutes / day
15.7
Per-beneficiary spending
$21897
Avg daily census
177 patients

Patient Mix

Cancer
29%
Dementia
12%
Heart disease
9%
Respiratory
7%
Stroke
19%

Data Sources

CCN
051526
CMS Region
9

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Scotts Valley, CA 95066

(831) 430-3000