Care Must Hospice Inc.

For-Profit8 years operating

San Jose, California — Santa Clara County

Care Must Hospice Inc. is a for-profit hospice provider that scores well above average overall, ranking in the 74th percentile in California. They perform particularly well in clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: their rate of visits in a patient's final days is below the state average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 74% of hospices in California

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

1 measure not reported

Visits in last days of life12.4

State avg: 28.3

Pain screening99.4

State avg: 90.9

Pain assessment86.7

State avg: 90.9

Breathing difficulty screening100

State avg: 90.9

Breathing difficulty treatment95.9

State avg: 90.9

Bowel care for pain medication patientsNot reported

Note: Family satisfaction scores are from the California CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)78
Would recommend81
Timely care73
Team communication79
Respect88
Emotional & spiritual support88
Symptom management73
Caregiver training73
Treatment preferences documented100

State avg: 90.9

Beliefs & values addressed100

State avg: 90.9

9

HCI Score

out of 10

74%

Percentile

in California

#563

State Rank

in California

HCI composite score9

State avg: 8.4

HIS composite score90.4

State avg: 90.9

Continuous care / inpatient days0
Gaps in nursing visits43.5
Nurse care minutes per day12.7

About this provider

Care Must Hospice Inc. performs strongly in Process Integrity, placing them among the better providers in California.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
9 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
43.5
Nurse care minutes per day
12.7
Visits near death
89.5
Per-beneficiary spending
$31941

Process Quality Measures (HIS)

Composite score
90.4
Treatment preferences
100
Beliefs & values
100
Pain screening
99.4
Pain assessment
86.7
Dyspnea screening
100
Dyspnea treatment
95.9
Opioid bowel care
Not reported

Utilization & Operations

Visits in last days of life
12.4%
Nurse care minutes / day
12.7
Per-beneficiary spending
$31941
Avg daily census
55 patients

Patient Mix

Cancer
14%
Dementia
41%
Heart disease
18%
Respiratory
10%
Stroke
7%

Data Sources

CCN
921668
CMS Region
9

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

San Jose, CA 95135

(408) 755-1216