By the Bay Health

For-Profit39 years operating

San Francisco, California — San Francisco County

By the Bay Health is an established for-profit hospice provider that scores well above average overall, ranking in the 97th percentile in California. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 97% of hospices in California

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life31

State avg: 28.3

Pain screening99.9

State avg: 90.9

Pain assessment99.3

State avg: 90.9

Breathing difficulty screening100

State avg: 90.9

Breathing difficulty treatment100

State avg: 90.9

Bowel care for pain medication patients99.5

State avg: 90.9

Note: Family satisfaction scores are from the California CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)78
Would recommend81
Timely care73
Team communication79
Respect88
Emotional & spiritual support88
Symptom management73
Caregiver training73
Treatment preferences documented99.7

State avg: 90.9

Beliefs & values addressed99.7

State avg: 90.9

10

HCI Score

out of 10

97%

Percentile

in California

#69

State Rank

in California

HCI composite score10

State avg: 8.4

HIS composite score99.2

State avg: 90.9

Continuous care / inpatient days0.3
Gaps in nursing visits69.3
Nurse care minutes per day11.2

About this provider

By the Bay Health performs strongly in Process Integrity, placing them among the better providers in California.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0.3
Gaps in nursing visits
69.3
Nurse care minutes per day
11.2
Visits near death
84.9
Per-beneficiary spending
$19611

Process Quality Measures (HIS)

Composite score
99.2
Treatment preferences
99.7
Beliefs & values
99.7
Pain screening
99.9
Pain assessment
99.3
Dyspnea screening
100
Dyspnea treatment
100
Opioid bowel care
99.5

Utilization & Operations

Visits in last days of life
31%
Nurse care minutes / day
11.2
Per-beneficiary spending
$19611
Avg daily census
117 patients

Patient Mix

Cancer
39%
Dementia
11%
Heart disease
10%
Respiratory
4%
Stroke
8%

Data Sources

CCN
051523
CMS Region
9

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

San Francisco, CA 94102

(415) 626-5900