Goodwill Healthcare Services, Inc.

For-Profit4 years operating

San Diego, California — San Diego County

Goodwill Healthcare Services, Inc. is a for-profit hospice provider that scores well above average overall, ranking in the 94th percentile in California. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 94% of hospices in California

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life45.1

State avg: 28.3

Pain screening99.6

State avg: 90.9

Pain assessment94.5

State avg: 90.9

Breathing difficulty screening100

State avg: 90.9

Breathing difficulty treatment98.9

State avg: 90.9

Bowel care for pain medication patients100

State avg: 90.9

Note: Family satisfaction scores are from the California CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)78
Would recommend81
Timely care73
Team communication79
Respect88
Emotional & spiritual support88
Symptom management73
Caregiver training73
Treatment preferences documented100

State avg: 90.9

Beliefs & values addressed100

State avg: 90.9

10

HCI Score

out of 10

94%

Percentile

in California

#135

State Rank

in California

HCI composite score10

State avg: 8.4

HIS composite score96.8

State avg: 90.9

Continuous care / inpatient days0.2
Gaps in nursing visits81.5
Nurse care minutes per day12.6

About this provider

Goodwill Healthcare Services, Inc. performs strongly in Process Integrity, placing them among the better providers in California.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0.2
Gaps in nursing visits
81.5
Nurse care minutes per day
12.6
Visits near death
89.8
Per-beneficiary spending
$19054

Process Quality Measures (HIS)

Composite score
96.8
Treatment preferences
100
Beliefs & values
100
Pain screening
99.6
Pain assessment
94.5
Dyspnea screening
100
Dyspnea treatment
98.9
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
45.1%
Nurse care minutes / day
12.6
Per-beneficiary spending
$19054
Avg daily census
61 patients

Patient Mix

Cancer
15%
Dementia
13%
Heart disease
17%
Respiratory
8%
Stroke
28%

Data Sources

CCN
B31736
CMS Region
9

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

San Diego, CA 92121

(858) 355-9903