Gentiva
San Bernardino, California — San Bernardino County
Gentiva is an established for-profit hospice provider that scores well above average overall, ranking in the 96th percentile in California. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.
Wayven Quality Score
Excellent
Better than 96% of hospices in California
Independent & data-driven — no paid listings
CompareQuality breakdown
Three pillars that make up the overall score. Tap to explore individual measures.
State avg: 28.3
State avg: 90.9
State avg: 90.9
State avg: 90.9
State avg: 90.9
State avg: 90.9
Note: Family satisfaction scores are from the California CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.
State avg: 90.9
State avg: 90.9
10
HCI Score
out of 10
96%
Percentile
in California
#87
State Rank
in California
State avg: 8.4
State avg: 90.9
About this provider
Gentiva performs strongly in Process Integrity, placing them among the better providers in California.
Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.
Based on federal CMS quality data, updated February 2026.
Hospice Care Index Components
- Overall HCI score
- 10 / 10
- Continuous care / inpatient days
- 0
- Gaps in nursing visits
- 42.4
- Nurse care minutes per day
- 11.9
- Visits near death
- 88.9
- Per-beneficiary spending
- $21001
Process Quality Measures (HIS)
- Composite score
- 98.5
- Treatment preferences
- 100
- Beliefs & values
- 99.7
- Pain screening
- 99
- Pain assessment
- 100
- Dyspnea screening
- 100
- Dyspnea treatment
- 99.7
- Opioid bowel care
- 100
Utilization & Operations
- Visits in last days of life
- 53.2%
- Nurse care minutes / day
- 11.9
- Per-beneficiary spending
- $21001
- Avg daily census
- 78 patients
Patient Mix
- Cancer
- 29%
- Dementia
- 16%
- Heart disease
- 16%
- Respiratory
- 14%
- Stroke
- 14%
Data Sources
- CCN
- 051593
- CMS Region
- 9
All scores come directly from CMS. Providers cannot edit or influence their profile on this site.