Healthflex Hospice

For-Profit6 years operating

Oakland, California — Alameda County

Healthflex Hospice is a for-profit hospice provider that scores well above average overall, ranking in the 58th percentile in California. They perform particularly well in clinical care practices and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: their rate of visits in a patient's final days is below the state average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 58% of hospices in California

Independent & data-driven — no paid listings

Compare

Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life23.7

State avg: 28.3

Pain screening98.3

State avg: 90.9

Pain assessment96.8

State avg: 90.9

Breathing difficulty screening97.8

State avg: 90.9

Breathing difficulty treatment98.3

State avg: 90.9

Bowel care for pain medication patients94.3

State avg: 90.9

Note: Family satisfaction scores are from the California CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)78
Would recommend81
Timely care73
Team communication79
Respect88
Emotional & spiritual support88
Symptom management73
Caregiver training73
Treatment preferences documented99.1

State avg: 90.9

Beliefs & values addressed96.6

State avg: 90.9

8

HCI Score

out of 10

58%

Percentile

in California

#907

State Rank

in California

HCI composite score8

State avg: 8.4

HIS composite score90.9

State avg: 90.9

Continuous care / inpatient days0
Gaps in nursing visits38.2
Nurse care minutes per day14

About this provider

Healthflex Hospice performs strongly in Process Integrity, placing them among the better providers in California.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
8 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
38.2
Nurse care minutes per day
14
Visits near death
85.3
Per-beneficiary spending
$32339

Process Quality Measures (HIS)

Composite score
90.9
Treatment preferences
99.1
Beliefs & values
96.6
Pain screening
98.3
Pain assessment
96.8
Dyspnea screening
97.8
Dyspnea treatment
98.3
Opioid bowel care
94.3

Utilization & Operations

Visits in last days of life
23.7%
Nurse care minutes / day
14
Per-beneficiary spending
$32339
Avg daily census
79 patients

Patient Mix

Cancer
17%
Dementia
38%
Heart disease
7%
Respiratory
8%
Stroke
13%

Data Sources

CCN
A01646
CMS Region
9

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Oakland, CA 94621

(510) 553-1900