Heartland Hospice (monterey)

For-Profit29 years operating

Monterey, California — Monterey County

Heartland Hospice (monterey) is an established for-profit hospice provider that scores well above average overall, ranking in the 72nd percentile in California. They perform particularly well in end-of-life presence, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 72% of hospices in California

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life60.6

State avg: 28.3

Pain screening96.5

State avg: 90.9

Pain assessment98

State avg: 90.9

Breathing difficulty screening96.5

State avg: 90.9

Breathing difficulty treatment89.7

State avg: 90.9

Bowel care for pain medication patients92.9

State avg: 90.9

Note: Family satisfaction scores are from the California CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)78
Would recommend81
Timely care73
Team communication79
Respect88
Emotional & spiritual support88
Symptom management73
Caregiver training73
Treatment preferences documented98.8

State avg: 90.9

Beliefs & values addressed94.2

State avg: 90.9

9

HCI Score

out of 10

72%

Percentile

in California

#606

State Rank

in California

HCI composite score9

State avg: 8.4

HIS composite score86

State avg: 90.9

Continuous care / inpatient days0
Gaps in nursing visits67.1
Nurse care minutes per day13

About this provider

Heartland Hospice (monterey) performs strongly in Comfort & Pain Management, placing them among the better providers in California.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
9 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
67.1
Nurse care minutes per day
13
Visits near death
88.4
Per-beneficiary spending
$26244

Process Quality Measures (HIS)

Composite score
86
Treatment preferences
98.8
Beliefs & values
94.2
Pain screening
96.5
Pain assessment
98
Dyspnea screening
96.5
Dyspnea treatment
89.7
Opioid bowel care
92.9

Utilization & Operations

Visits in last days of life
60.6%
Nurse care minutes / day
13
Per-beneficiary spending
$26244
Avg daily census
44 patients

Patient Mix

Cancer
22%
Dementia
11%
Heart disease
15%
Respiratory
Not reported
Stroke
29%

Data Sources

CCN
051692
CMS Region
9

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Monterey, CA 93940

(831) 373-8442