Universal Hospice Care LLC

For-Profit5 years operating

Menlo Park , California — San Mateo County

Universal Hospice Care LLC is a for-profit hospice provider that scores well above average overall, ranking in the 79th percentile in California. They perform particularly well in clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: their rate of visits in a patient's final days is below the state average. This is a smaller-census provider, which can mean more personalized care — ask how they manage staffing during weekends and holidays.

Wayven Quality Score

Excellent

Better than 79% of hospices in California

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

2 measures not reported

Visits in last days of life6.7

State avg: 28.3

Pain screening100

State avg: 90.9

Pain assessment100

State avg: 90.9

Breathing difficulty screening97.6

State avg: 90.9

Breathing difficulty treatmentNot reported
Bowel care for pain medication patientsNot reported

Note: Family satisfaction scores are from the California CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)78
Would recommend81
Timely care73
Team communication79
Respect88
Emotional & spiritual support88
Symptom management73
Caregiver training73
Treatment preferences documented100

State avg: 90.9

Beliefs & values addressed100

State avg: 90.9

9

HCI Score

out of 10

79%

Percentile

in California

#445

State Rank

in California

HCI composite score9

State avg: 8.4

HIS composite score97.6

State avg: 90.9

Continuous care / inpatient days0
Gaps in nursing visits46.2
Nurse care minutes per day15.7

About this provider

Universal Hospice Care LLC performs strongly in Process Integrity, placing them among the better providers in California.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
9 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
46.2
Nurse care minutes per day
15.7
Visits near death
85.2
Per-beneficiary spending
$29058

Process Quality Measures (HIS)

Composite score
97.6
Treatment preferences
100
Beliefs & values
100
Pain screening
100
Pain assessment
100
Dyspnea screening
97.6
Dyspnea treatment
Not reported
Opioid bowel care
Not reported

Utilization & Operations

Visits in last days of life
6.7%
Nurse care minutes / day
15.7
Per-beneficiary spending
$29058
Avg daily census
15 patients

Patient Mix

Cancer
Not reported
Dementia
45%
Heart disease
Not reported
Respiratory
Not reported
Stroke
Not reported

Data Sources

CCN
A01787
CMS Region
9

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Menlo Park , CA 94025

(408) 807-1984