Memorialcare Hospice and Palliative Services

Non-Profit33 years operating

Laguna Hills, California — Orange County

Memorialcare Hospice and Palliative Services is an established non-profit hospice provider that scores well above average overall, ranking in the 90th percentile in California. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 90% of hospices in California

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life61.3

State avg: 28.3

Pain screening99.7

State avg: 90.9

Pain assessment99.8

State avg: 90.9

Breathing difficulty screening99.7

State avg: 90.9

Breathing difficulty treatment99.6

State avg: 90.9

Bowel care for pain medication patients82.4

State avg: 90.9

Note: Family satisfaction scores are from the California CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)78
Would recommend81
Timely care73
Team communication79
Respect88
Emotional & spiritual support88
Symptom management73
Caregiver training73
Treatment preferences documented99.9

State avg: 90.9

Beliefs & values addressed99.7

State avg: 90.9

10

HCI Score

out of 10

90%

Percentile

in California

#227

State Rank

in California

HCI composite score10

State avg: 8.4

HIS composite score90.7

State avg: 90.9

Continuous care / inpatient days2.9
Gaps in nursing visits52.2
Nurse care minutes per day17.7

About this provider

Memorialcare Hospice and Palliative Services performs strongly in Process Integrity, placing them among the better providers in California.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
2.9
Gaps in nursing visits
52.2
Nurse care minutes per day
17.7
Visits near death
99.1
Per-beneficiary spending
$11879

Process Quality Measures (HIS)

Composite score
90.7
Treatment preferences
99.9
Beliefs & values
99.7
Pain screening
99.7
Pain assessment
99.8
Dyspnea screening
99.7
Dyspnea treatment
99.6
Opioid bowel care
82.4

Utilization & Operations

Visits in last days of life
61.3%
Nurse care minutes / day
17.7
Per-beneficiary spending
$11879
Avg daily census
82 patients

Patient Mix

Cancer
22%
Dementia
18%
Heart disease
20%
Respiratory
22%
Stroke
4%

Data Sources

CCN
051595
CMS Region
9

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Laguna Hills, CA 92653

(949) 460-1500